Dream Bazaar Was Pointed Out To Sell Inferior Quality &Nbsp; Experts Say B2C Is Out Of Date.

Just past "singles day" for users who are keen on online shopping, no doubt let consumers feel the strong promotional atmosphere of the electricity supplier ahead of time, but after the "online shopping Carnival", price fraud and commodity description are not in conformity with physical objects.

Consumers like this are surging in online shopping complaints. Recently, I received an example. online shopping Complaint, one. consumption The person (who asked for alias: Jiajia) on micro-blog said it had obvious stains and scratches on the "dream bazaar" online dress. After verification, consumers reflect the situation is indeed the truth, the reporter called "dream bazaar" customer service hotline to verify, customer service said, "the volume of shipments is huge, (goods) can not be checked one by one". Sina micro-blog Hall of fame celebrities Zhuang Shuai accepted the China net financial center reporter exclusive interview, analyzed the online shopping frequency. inferior The cause of goods and low services: price competition creates low quality, and the B2C (Business To Consumer) mode is out of date.

Consumers: there is no sense of security in online shopping.

Merchant: shipments are large and there is no time for inspection.

Jia Jia told reporters that this is her first shopping at the "dream bazaar" website, and bought the "temperament fashion lotus leaf decorative long sleeved dress" this product. After receiving the goods, I found many stains and scratches on the dress. She said, "there are oil stains, pen marks and shaving threads on the skirt. I suspect that the goods received are samples, or the old ones are sold for the two time." at present, Jia Jia has asked for a replacement for the "dream bazaar" website. Jia Jia said: "although the other side has promised to exchange, but still feel very hurt." She also questioned: "how does the dream bazaar deliver quality checks?" if online shopping is not strict in the first link, then online shopping is totally insecure to consumers.

For the situation reflected by Jiajia, call the customer service hotline 4007162828 of "dream bazaar" and consult the after-sales service personnel. After knowing the situation, the after sales service staff said that it might be the oversight of the warehouse delivery inspection, resulting in the issue of the goods to the customer, or the problem of logistics in the distribution of goods. After-sale customer service said: "every product sold by the dream bazaar is packaged by the quality inspection before the product is produced. The dream bazaar sends out hundreds of thousands of packages per day, and it can not be checked one by one. Therefore, it does not exclude abnormal situations. Customer service frankly, although the goods before shipment is by the commodity quality inspection, but is from the dream bazaar directly to the customer transactions, so it can not completely push the responsibility to the business side, the quality of goods, is also a dream bazaar not timely supervision and good, also must bear some responsibility.