Communication Art In Communication Occasions

1, the use of high address is not low.

In business communication, we should pay special attention to using high address.

For example, when someone introduces a professor, he will say, "this is...

University...

Teacher.

Students are respectful of their mentors as teachers. They can also call each other teachers. Therefore, people who have experience in this respect will often use honorific titles when introducing others, that is, "high is not low."

2, do in Rome as the Romans do

In general, you may habitually ask, "are you from Qingdao or Jinan?" but when you are in Ji'nan, you should ask: "Jinan or Qingdao people?" this is also your respect for the local people. When you visit other companies, you can not say that the host is not good at East and West, and the so-called guest is not responsible for the Lord, which is also common sense.

3, correct position

In interpersonal communication, we should place ourselves and others in a position.

The key to many people's problems in interpersonal communication is not to set their positions correctly.

The subordinates should be like subordinates, superiors should be like superiors, colleagues should be like colleagues, customers should be like customers.

Correct position is the only way to correct attitude. This is a basic proposition in communication.

4. Take the other side as the center.

In the process of business communication, be sure to remember to take the other side as the center and give up the theory of self centrism.

For example, when you invite a customer to dinner, you should first ask the customer's advice, what he likes, what he doesn't like, and can't order meals for his guests subjectively, which is called the correct position.

If your customer is good at expressing, you can praise him.

It is humorous, or has theory and practice, but you can't say, "you are poor, we are all blown away by you!"

Communication takes the other side as the center. Business communication emphasizes that customers are God and customers feel good.

Respect yourself, respect others, show them properly, and handle them well.

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The most difficult thing to talk with people is what topics to talk about.

It's the most difficult for ordinary people to talk in the first language.

Because you are not familiar with each other, do not know your personality, hobbies and character, and are limited by time, do not allow you to understand or consider more, and should not be bold to bring up special topics.

At that time, it seems that it is easier to choose materials from local sources, that is, to find topics according to the circumstances at that time.

If you meet at a friend's home or at a friend's wedding feast, the relationship between the other person and his host can be taken as the first sentence.

For example, "I heard that you and Mr. A are old classmates?" or say, "you and Mr. a colleague?" this way, no matter what the right question is, it always causes the other party's topic.

If you ask the right questions, you can make a quick decision in accordance with the original intention. If you do not guess correctly, you can make a smooth sailing according to the explanation of the other side and talk freely on the other's life.

For example, "there are so many guests today." though they are old-fashioned, they can cause other topics.

Praising something is often the most appropriate and proper beginning.

Praise the flowers of the Lord's family.

If you can talk to anyone for 10 minutes and interest each other, you are a good social character.

However, if we do not talk about difficulties, we must try to get through the difficulties.

It is very painful for many people to be silent because they have no knowledge of their career.

In fact, if you work hard, this unfortunate situation can be reduced, and even a good communicator is not difficult.

If a worker wants to do something good, he must first use his tools. Although it is an old saying, it still applies until now, so entrepreneurs should enrich their knowledge.