Clothing Store Skills Help You Get Close To Customers.

Approaching customers is an important step in store sales, and it is also a very skillful job. Doing well in this area not only shortens the psychological distance from the customers, but also facilitates the transaction as soon as possible. Consumer 。

The "three meters principle" means that customers can greet customers, smile and eye contact when they are still three meters away from themselves. If you do not pay attention to this point and ignore customers, you will lose 3 single businesses a day, if the average is 300 yuan, you will be more than 320 thousand a year. So I hope all of you here. Shopping guide We can actively greet customers.

Now I find many shopping guides like to use "please take a look" instead of "welcome." As we all know, this "welcome to see" welcome speech just instilled a "look away" subconscious to customers. Let's talk about the role of the subconscious mind in human psychology. In the morning, when you wake up and say to yourself, "I am in a good mood today, I am a happy person, so you may be happy all day." This reflects the role of the unconscious in human beings. So if you are used to saying "please look at it", please correct your statement immediately.

What is the best time?

1. When a customer looks at a commodity (expressing interest)

Two. When customers suddenly stop, they say they see her at first sight.

Three. When customer Look closely at a commodity (indicating demand or purchase).

Four. When customers look for labels, labels and prices (indicating interest, want to know brand, price, product composition)

Five. When customers look at the product and look around (expressing help seeking guidance)

Six. When customers ask questions voluntarily (indicating customers need help or introduction)

I think you must have this kind of experience. Sometimes when we shop in a store or shopping mall, we will encounter some overly enthusiastic shopping guides. They will greet you in a long way. When you walk into her counters, he will follow and follow, and start chattering about their clothes. As customers, they like to have a relaxed and free shopping environment for their appreciation and selection. Instead of indiscriminate introduction, they will feel an invisible pressure and run away as early as possible. Therefore, we must avoid "not too enthusiastic".

We should let customers free to choose products, not mean ignoring customers, regardless of whether or not, the key is that you need to keep an appropriate distance from customers, follow your customers and observe customers. Once we find the opportunity, we will attack immediately.