Sales Skills Of Underwear Improve Performance Directly.

1, customers enter the shop: the salesperson immediately puts down his things, smiles and greet the customers, and sincerely welcomes them.

2, ask customers: understand the needs of customers, if customers say casual look, salesmen stand at a distance of 1.5 meters away from customers, observe the eyes of customers.

3, pay attention to the product: if the customer's eyes stay in front of a product for 3 seconds, then touch the product with the hand, that the famous customer has already become interested in this product, then the salesperson's brain must know the characteristics, color, size, and so on of the product in 2 seconds. If it is just suitable, the salesperson should immediately come to the customer and ask the customer, so as to understand the real intention of the customer to buy the product.

4, stimulate customers' needs: This is a key step. After understanding the real intentions of customers, they will introduce customers' concerns to customers according to their characteristics. She has no concerns. Salespersons are best not to introduce them. Sometimes you think the advantages of this product are just the disadvantages that guests do not like. For example, you think this product is very thick and will be more plump, but the customers are already very plump. She just wants to dress herself comfortably.

5, if the product does not have the size, color and so on, the salesperson will try to divert the customer's attention, then introduce a product similar to this product, and emphasize that this product is better than the one in her hand.

(salesperson flexibly applies on site)

6, after a series of conversations, the real intention of customers to buy products has been known. The salesperson immediately looks for products, colors and sizes for customers, and tries to persuade customers to try on the products. It is better for the salesperson to enter the fitting room to try on the customers.

7, if the customer is afraid of ugly rejection, the salesperson will teach the customer the correct way to wear. When the customer enters the fitting room 1 minutes later, does the salesperson have the initiative to ask for the code number? If the customer is not satisfied with the answer, then the salesperson will ask whether the size is unsuitable and the cup type is not suitable. After finding out the reasons why the customer is not suitable, he immediately looks for the appropriate bra to give the customer to continue trying on it and try to give him several try.

8, if the customer is satisfied with each item, but she does not want to buy too much at once, she will ask the salesperson for advice. The salesperson answers that the selected items are very suitable for you, and they are all the best products we sell here. There are so many repeat customers. Underwear needs to be washed every day. It's okay to buy one more. Jokingly, you are not short of this money, and you will not be poor if you buy more. The average customer will pick up two underwear at this time.

9, if customers say that they don't have enough money,

I should smile and say it doesn't matter. First, I'll buy one, and I'll keep it for you. When you have time to pick it up again, maybe the customer's real intention is not satisfied with the product. Because of the enthusiasm of the salesperson, she is embarrassed to refuse.

10, if the customer is satisfied after trying on it, but she doesn't bring any money, the salesperson should say, "I'll wrap it up for you and put it there. You can pick it up if you have time. If you don't mind, I can help you to deliver it to your home."

11, if the customer is not satisfied after trying on it, we should find out the real reason for the customer's dissatisfaction and make corresponding records. We also regret to say to the customers, sorry that we did not let you pick the satisfactory products, and have time to check. We will have a lot of new products in a few days.

12.

After deciding to buy the product, the salesperson immediately puts the product selected by the customer at the cashier's desk, and then continues to sell related products to the customers, such as buying underwear, selling matching underwear, pajamas, children's underwear, men's products, etc.

13, if the customer has expressly discontinued the selection of products, the salesperson should immediately sell the small sales ticket according to the type, color and unit price of the product selected by the customer, and deliver the second to the customer. The salesperson should say "thank you", the original price of the product you purchased, how much it should be paid after the discount, and the customer's confirmation.

After receiving the money, the salesperson first confirms the authenticity of the money, finds the customer's small change, and then puts the product into the shopping bag with the small ticket and asks the customer if there is anything else to buy.

14, according to the amount of products purchased by customers, if you need to send a membership card, then you need to take out the membership card to introduce the preferential conditions for membership card shopping to customers, and do well in the registration of customer information, including telephone, name, age, occupation, etc., so as to facilitate future customers to have new products or have preferential activities to inform customers.

15, after the deal, teach customers some correct underwear maintenance knowledge, washing methods, drying methods, such as: dark products before the two cleaning may fade, but does not affect the color of the product itself, you can not use bleached washing powder or exposure in the sun.