Buying Excessive Curtains Is Harmful To Businesses And Self Interest.
The buyers and sellers reached a consensus before the transaction, but when the time of delivery, the buyer went back on his word and accused the seller of infringement. Recently, a citizen in Wuzhou has been unable to protect his rights due to excessive rights protection, which has also caused some losses to businesses.
According to the industry and Commerce Department, the arbor originally intended to go downtown. Window curtains The cloth shop bought a curtain. Before buying it, arbor measured the size of the window and carefully drew a curtain drawing, and annotated the measured data on the drawing.
Come Cloth shop Arbor asked businessmen to make curtains according to the size of their drawings. Businessmen told him that curtains generally need to reserve the area of the fold to facilitate stretching, so the actual needs. cloth The area of the window is larger than that of the drawings.
After consultations, buyers and sellers agreed to give the final curtain area larger area than the Bob drawing data provided by the merchants. Arbor paid the cost of making curtains, and merchants also issued the order.
However, when the curtain was made, he suddenly changed his mind and objected. He accused the cloth shop of not making curtains in accordance with the data of his drawings, but expanding the area so as to achieve the goal of "multi charges", thus thinking that merchants violated their legitimate rights and interests.
Cloth shop believes that the actual size of the curtain is larger than the data marked by the drawings. This has been clearly explained to arbor before the transaction. When the two sides agreed on this issue, arbor had agreed and paid the fee, and he had no fault in the process.
The two sides could not negotiate, and he had to come to the Wuzhou consumers' Association to ask for help in mediation. The staff of the Municipal Association of consumers have fully understood the cloth shop after they understood what had happened. After understanding the situation, the staff held that the two parties had made specific details of the transaction before buying and selling transactions, and agreed to make curtains according to the data given by the merchants. The behavior of the operators did not harm the legitimate rights and interests of consumers.
However, arbor insisted that the shop did not make curtains in accordance with the drawings, which was a form of deception. He asked the other party to remake the drawings or refund them in full. The cloth shop felt very aggrieved that the curtain had already been finished, but the other side regretted it.
The staff of the municipal Consumers Association came to the cloth shop several times, patiently to mediate between the two sides. But the two sides hold their own views. In the case of repeated mediation, the City Consumers Association can only make written comments on terminating conciliation.
Through this consumption dispute, the municipal Consumers Association reminds consumers that according to the relevant laws, if there is no case where one party damages the legitimate rights and interests of the other party, the transaction shall be deemed to be lawful and effective. Every consumer should have a sense of rights protection, but in the process of safeguarding rights, we should pay attention to "degree". Otherwise, excessive rights protection will not only damage the legitimate rights and interests of merchants, but also bear corresponding liabilities for breach of contract in accordance with the law.
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