Jingdong Is Accused Of Selling Fake Leather: A Piece Of Clothing Hanging Two Signs Are Not Genuine Leather.
Mr. Zhang spent 4716 yuan to buy 12 leather garments for the company from the Jingdong mall. After receiving the goods, he found that each piece of clothing had two signboards, and the implementation standards, fabric composition and safety standards were different.
Mr. Zhang tried to contact the merchant without response.
Recently, after the Beijing Morning Post reporter intervened, Jingdong finally coordinated the third party businessmen "famous clothing store" to return the goods and compensate Mr. Zhang twice the amount of money.
One piece clothes Two signboards
Mr. Zhang is a buyer of a company. In November 25th, he bought 12 leather garments under the order of Jingdong mall, with a total price of 4716 yuan.
Three days later, Mr. Zhang said that he was "cling to the heart" at the time. "The Internet claims to be a real leather jacket, but I haven't opened my bag yet, and I can smell a pungent chemical smell."
When he checked the clothes carefully, he found that the clothes were of poor quality. "The workmanship was too rough." he even found two signs on each garment. "The information displayed is different."
According to the relevant photos provided by Mr. Zhang, the two signboards are big and small, and the small signboards are stuck under the big signs, which cover the fabric composition of the big signs.
The reporter noted that the information of the two signboards was far from the same. The execution standard of the big sign was FZ/T81007-2003 and the small sign was FZ/T81008-2011. For the fabric composition, the big signs were 90% cotton, 5% polyester, 2% elastic and 3% others, while the small signs were 100% washes (sheep); the safety standard data indicated that the big signs were B, and the small signs were C.
Reporters found that the implementation of the "state" in January 1, 2005
Spin
The basic safety technical specification of products stipulates that in the process of printing and dyeing and finishing, various kinds of dyes, auxiliaries and other substances that are harmful to the human body are to be added. Therefore, the state puts forward the most basic technical requirements for the safety of textile products. Among them, class A is infant clothing, B is direct contact with skin clothing, and C is non direct contact with skin type clothing.
"There are two signs on this dress, one says that it can touch the skin, one can not, which one should I believe?" Mr. Zhang puzzled.
Return and get double compensation.
Mr. Zhang also noted that one of the details was that the two signboards did not show that the clothes belonged to the genuine leather. "One is cotton and the other is water washed.
Real leather! "
According to Mr. Zhang, Jingdong merchants have been selling fake products, but they have failed to get a reply on the Internet for many times.
He complained to Jingdong customer service, customer service consulting seller first insisted that clothes do not have quality problems, and later said the seller is willing to return, Jingdong compensation 400 yuan voucher, Mr. Zhang is not satisfied with the results.
Recently, the reporter reflected the matter to the Jingdong public relations department. The other side replied that it had coordinated the business to handle the refund refund for the customer, and gave some compensation.
Jingdong also said it would strictly manage businesses in accordance with platform rules.
Yesterday, Mr. Zhang confirmed that Jingdong had indeed contacted him and promised to return the goods and pay twice as much as 4716 yuan. He accepted the result.
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