Interpretation Of Management System For Salesperson's Business Trip

　　 general provisions

Article 1 in order to enable the company to operate in an orderly way and safeguard the vital interests of the company and its employees, this management system is formulated.

The second system covers professional ethics and codes of conduct, regulations on daily work, accounting management and customer relationship management.

Third, the company's salesperson applies this system.

　　 The second chapter is professional ethics and behavior standards.

Article 1 salesmen should be honest, moral, honest, trustworthy, loyal to the company, love their work, dedication, strictly abide by all the rules and regulations of the company, and obey the arrangements of the company leaders.

The second salesmen should respect each other, love each other, unite and help each other, have a team spirit, resolve conflicts and disputes properly, or report to the company leaders for mediation, and do not use private forces and other bad means. Once discovered, after deducting all the wages and bonuses of the month, the company has the right to terminate the contract and dismiss it. The reason why this article is severe is that in the field of sales, such as contradictions, such as robbing, etc., the third salesmen are the important "spokesmen" for representing the company externally. Every salesperson should not act in the presence of customers, which is harmful to the company's image or act. He may not make any damage to the company's reputation. If a customer's complaint is involved in the company's image, he will be deducted from the company's monthly salary and bonus according to the company's investigation.

Fourth companies in line with the principle of fully protecting the interests of each salesperson, strictly prohibit the occurrence of a rush or single order among the salesmen. Grab a single, is the nail salesmen in the business negotiations, B salesmen use the relationship or to give up their own Commission points and other means to take away the business. Once a company has found a single order or a single order, it deducts all the wages and bonuses of the two sides, and notified the company once. If the second offence is repeated, the company has the right to terminate the contract and dismiss it.

The fifth salesperson should be kind to any property of the company. If a malicious destroyer is required, the company shall be transferred to the public security organ to deal with it in accordance with the law. Careless damage, such as lamps and lanterns, is deducted from its wages at cost price.

The sixth salesmen may not engage in activities outside the company's name or the company's banner. If found, deduct all wages and bonuses of the month, dismiss them immediately, and send them to the public security organs according to law.

The seventh salesmen should have professional ethics, abide by the relevant confidentiality provisions of the company, and not tell the company's business secrets to their competitors. If found, deduct all wages and bonuses of the month, dismiss them immediately, and prosecute the court in accordance with the relevant confidentiality agreements in the contract.

　　 The third chapter is the regulation of salesmen's daily work.

Article 1 the salesmen strictly abide by the attendance management regulations, and the specific reward and punishment regulations are detailed in the "salary management system for salesmen".

The second salesperson must report to the responsible supervisor the details of the previous day's work orally. If there is any difficulty, seek solutions to difficulties. Weekly weekly written report on weekly summary of work is submitted on Monday. This provision aims at finding and solving problems existing in the work of salesmen, summarizing them and helping to improve the professional level of salesmen.

The third salesmen are required to dress neatly, have a healthy image, prohibit fancy clothes or overexposed clothes while working, and do not have any unpleasant behaviors such as hair dresses, clothings, and slippers.

The fourth salesmen should not engage in activities irrelevant to work while they are working. The company's telephone should not be used for idle chat.

The fifth salesmen should not loiter around while they work. They will not spend time in various departments' Gang chat and influence others' work.

The sixth requirement for a salesperson to ask for leave. Salesperson may not leave more than three days per month. If the leave of duty exceeds three days, they will be treated according to absenteeism. The absenteeism is deducted 30 yuan a day, and the absenteeism for more than 15 days in that month, the company has the right to terminate the contract. If there are special circumstances in a leave of absence, a report should be given to the supervisor for approval. Sick leave should be provided with relevant medical records.

The seventh companies give special privileges to outstanding performers. The specific vacation time depends on the company.

If eighth salesmen need to travel to negotiate with customers, salesmen must apply to their superiors ahead of time. Detailed plans shall be given during the business trip and reported to the above level supervisors for the record. The specific reimbursement method for business travel expenses is described in the next chapter "account management system".

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　　 The fourth chapter accounts goods management system.

First, the clerk receives the "collection bill" from the finance department every day. Before returning to the world class, he must return the recovered account (cash or check) to the cashier, and check with the finance whether the remaining "collection bill" is logarithmic. After the clerk has collected the accounts, he can make invoices on account. Because of the flexibility of the business, if the salesperson can not rush back to the company before the day of work, he can transfer the cash collection bill with the finance the next day, and then get the new day's list again.

Second, if a customer fails to make payment in due time due to some reasons, the salesperson must collect the customer's "receipt" or the receipt of the receipt, which must be signed and stamped by the customer's unpaid sum. The salesperson must return the customer's receipt or credentials to the finance department and keep copies.

Third provision for bad debts. The so-called bad debt refers to those who can not receive their accounts. In order to improve the vigilance of the salesmen, it is also to prevent the interests of the salesmen from being infringed, and enhance the self-protection and protection ability of the salesmen. The company extracts 150 yuan from the salesperson's salary every month as my "bad debt reserve". When the year is full, if there is no problem of suspending accounts, the company will refund all the reserves and reward them appropriately. If there is a customer to run a debt or run accounts, the first thing to be done by the salesman is to recover it and recover it, and the company will solve it by legal means. The half of the cost of the proceedings will be extracted from the "bad debt reserve". The company is half way out of humane considerations. If the "bad debt reserve" is less than half of the cost of the litigation, it will be deducted from the salary of the salesperson. If the lawsuit is fruitless, it will become a "dead account", and all the dead debts will be borne by the salesmen, and the cost of litigation will be borne by the company. This clause can be considered in detail or not. Fourth monthly 28, four p.m. is the last payment time of the month. The salesperson shall not deliberately withdraw the collected receipts until next month. Once discovered, deducted 500 yuan from wages.

The fifth is for those temporarily unable to receive the account: the company in line with the principle of "shipping payment", requires the salesperson to receive the money immediately after the customer receives the goods. However, due to some non-human reasons, the customer can not pay the money temporarily. In addition to returning the customer's "receipt" or the receipt to the finance department, the salesperson should also report to the supervisor directly for the record. During this period, the salesperson should take the initiative to remind the customer that he has not seen the money for more than ten days, and that he should consult with the superior supervisor for proper negotiation.

Sixth salesmen Travel expenses The provisions of reimbursement: in order to improve the success rate of business negotiations and curb the phenomenon of business trips, this article is specially formulated. On the basis of signing the bill, it is not signed, not reimbursed, signed, and reimbursed for 80% of the total traffic cost, and not exceeding the 2% of the signing amount, if it exceeds, 2% to the salesperson.

Seventh article Salesman In order to discuss the requirements of entertaining meals and reimbursement, it is written on the basis of signing, not signed, not reimbursed, signed, and reimbursed 60% of the actual consumption figures, and no more than 2% of the transaction amount, if it exceeds, 2% to the salesperson. (note by the author: the sixth, seventh one depends on the circumstances. As the two regulations come out, a salesperson may have to reimburse him for signing the contract, and find a restaurant invoice. The invisible company has increased the extra cost. To put an end to the method, it is necessary to not stipulate that if it is to be filled with one limit, such as the negotiation of a sum of more than twenty thousand, which can not be reimbursed for more than three times a month, eighth of the management of goods shall be carried out by the company. In negotiations with customers, sometimes it is necessary to display the goods at the scene. In order to facilitate the negotiation of salesmen, salesmen can borrow goods from the warehouse, and the salesmen issue IOUs. The goods must be returned within two days. The returned goods can not be damaged. The damaged goods will be paid by the salesman according to the price.

　 The fifth chapter Customer relationship Management measures

First, salespeople should realize that customers are our customers and their importance in maintaining customer relationship.

The second salesperson must collate details of new customers every month, including name, address, strength or scale of customers, as many relationships as possible, etc., and fill in the "customer files" and copy the copies to the company for record, and the company will keep these materials in strict custody.

The third salesperson should develop the habit of visiting customers regularly. Each time the contents of the returned customers are briefly described, the superior supervisor will check them regularly. If a record is found, a fine of 200 yuan is imposed.

The fourth company will fully cooperate with the salesmen and customers. Including assistance negotiation, convenience and so on.

The fifth salesmen should deal with customer complaints correctly. Listening carefully is the most important thing. This can fully show respect for customers. Even if customers are angry, they will lose their breath first. Actively seeking the way to communicate with customers, and earnestly consider solving customer's doubts or troubles.