Group Buying Home Wedding Photography Becomes The Three Hotspots Of Appealing Rights

Reporters learned from the Liaoning industry and Commerce Bureau, the online group buying dispute, home building materials, wedding photography has become the province's first half of this year consumer rights complaints three hot areas, should be vigilant and actively guard against.

In the first half of 2011, the two tier and 12315 command center of the Liaoning Provincial Bureau of industry and Commerce received more than 12 pieces of appeals from consumers and operators, including 1 more than 1 complaints on consumer rights protection, an increase of 4.72% compared with the same period last year. Summed up, emerging Petition for rights protection The hot spots are mainly concentrated on three aspects:

Hot spot one: online group buying disputes. Online group buying is a popular mode of online consumption in recent years. Car beauty, restaurant ordering, wedding photography, home products and so on have all become the targets of online group buying. Group buying has brought convenience to consumers, while some "service flaws and group buying traps" have caused confusion to consumers, and related consumer appeals have become a hot topic of complaint. The problems are concentrated on the following aspects: the failure of service promise, the delay of service, the reduction of service quality, the alteration of service contracts, and malicious fraud.

Hot two: home and building materials. First, some furniture operators only Tube sales Two, the quality problems of furniture are not resolved; the other is that the commitments of individual furniture operators are not fulfilled, such as free delivery, installation, etc. three, the furniture purchased by consumers is damaged in the process of consignment, and the merchants do not assume responsibility; four, the size of the customized furniture is not suitable or the chromatic aberration is larger; five, the furniture is customized and priced, and the price rises unilaterally after the operator visits the door; the six is the operator dismantling, the consumer can not get the furniture ordered, and the shopping mall (the rental counter) refuses to bear the responsibility.

Liaoning Association of consumers concerned about the disclosure Decoration Material problems, consumers reflect more are: first, custom doors and windows, when the installation size difference is larger, or the actual material is inferior to the material of the sample when ordering; two is the order goods, the operator fails to deliver goods at the appointed time, delays the consumer's decoration progress.

Hot spot three: wedding photography is outstanding. The problem of ownership of multiple photographs; the loss or damage of consumers' property when shooting the location; counterfeit brand studios, low price to attract business, poor quality of service; after the transfer or closing of the photography shop, consumers can not take pictures or receive photographs; the supporting products such as photo albums and photo frames are fake, inferior, false and misleading in the quotation, and photos are missing and damaged.