Harmony Between Man And Heart Is The Harmony Of Management.

Preface:

The use of people is the heart of the people, if you win the hearts of the people, then everything is easy.

The heart is the soul of an enterprise, and the enterprise is cohesive. With soul.

The great enterprises in the world share a common character: managers have an inner fear of human nature. From Watson to Jack Welch, from echo to Bill Gates, from Konosuke Matsushita to Inamori Kazuo. These business elites, of course, have an extraordinary vision and excellent leadership, but more importantly, they have "people" in their eyes, which can give their employees trust and respect, and are good at motivating others' potentials.

　　 Efficient personnel management The key is the "people oriented" and the realization of the harmony between people and hearts. Therefore, as a personnel manager, we must "attack the heart", seize the key at a glance, strengthen "self-discipline" to our hearts, actively "win" the hearts of our superiors, and have a good heart for the level of our business. Just as the name of the Wuhou Temple is "attack the heart alliance": to attack the enemy, it is against the side to eliminate itself, and from ancient times to know the military is not belligerent. In short, we need to achieve efficient personnel management. Harmonious Interpersonal relationship is the best policy.

It is difficult to manage people, but difficult to manage. Managers often send such laments. Tan Xiaofang, a famous business management expert, said that managing people is a knowledge and wisdom. It is a person who wants to sit in a leading position for a long time, and all those who aspire to unite people's hearts and make a career must have real skills. Sun Tzu's art of war. "Attack attack chapter" said: "on the army to cut down, then cut down, then cut troops, the next attack city." The military is concerned about "attack the city and attack the enemy" and the same is true for business enterprises. To run an enterprise is to run people's hearts. Enterprises do not pay attention to people is not concerned about the essence, will waste energy in internal friction, unable to seek outward development. But what kind of people do you care about? How do you pay attention to people?

The world we live in is full of hypocrisy, deception, suspicion and distrust. Whether a person is good or evil, seems to be unable to distinguish forever. Some people have summed up the extreme precautions like "do not talk to strangers". Is the heart really so difficult to hear? Listen to Affandi's story, maybe it can tell us the answer.

On one occasion, Affandi said to his friend, "I can guess what you think in your mind. "

"Guess what I am thinking now?" asked my friend.

"You are thinking that Affandi will never guess what I am thinking. "Affandi replied.

At first reading this story, Affandi just played a little trick and went deep into it. Is this not the secret of the human heart? As long as we grasp the urgent need of the other side's heart, we can turn the friends in Affandi's story into the trap. Tan Xiaofang, an expert in human management, believes that the core of leadership is caring for people. Without concern for human beings, leadership will have no goals. If you don't show others your concern for people and what you care about, others will not care what you say or what you expect. As a relationship, leadership requires leaders and their leaders to establish a relationship that transcends affairs. In short, it is the relationship between heart and heart. This relationship is private and human to person. To put it simply, People management There are three main aspects:

　 First, managers should recycle people's hearts.

As a manager of an enterprise, if someone asks you: what is the highest rate of return on investment in the world? How would you answer? The answer of Fujita Da, President of McDonald's, is that in all investments, emotional investment is the least and the rate of return is the highest. Miss Tan Xiaofang (Book Teacher Training Course for human management), please contact 13733187876. I understand that in her best seller, "I am the most profitable person," Teng said that MacDonald paid huge sums of money to hospitals every year as a fund to keep beds. When workers or family members are sick and have accidents, they can be hospitalized immediately. Even if you have an acute disease on Sunday, you can send it to a designated hospital immediately, so as to avoid the trouble caused by multiple transfers.

Fujita Da was asked if the employee had not been sick for several years, wouldn't it be a waste of money? Fujita Da's creed is: for employees to spend more money on emotional investment, if we can win the hearts of people, it is absolutely worth it. Emotional investment and people's hearts can be exchanged for the enthusiasm of employees, and the tremendous creativity they generate can not be matched by any other investment. {page_break}

Two, the ability to understand the heart determines one's life gains and losses.

First of all, people's management must have the ability to recognize people's hearts. For example, Yue Fei envied the ancient Chen Lei and Guan Bao. Their friendship with friends was like gold and stone, and life and death did not move. He even sighed that in their own times, people were still like a glue at the last moment, and they were all brothers and brothers.

Obviously, Yue Fei, who gallops freely and invincible on the battlefield, is confused and confused with us in the face of complicated interpersonal contacts. He looks forward to the ideal interpersonal relationship which is like a gentleman, but in reality, a person who can reveal his mind is also hard to find. He understood the principle of human heart, but he did not grasp the skills to see through the heart. If he knows some skills to see through the heart, he may also avoid the fate of being "unwarranted" charges.

As the saying goes, dragons draw tigers hard to draw bones. If you want to read people's hearts, you need to master scientific psychological skills and persuasion methods. Good reading skills can make managers smarter, make employees more efficient, make negotiations more smoothly, and improve performance.

Sometimes, an unconscious action of a subordinate, a casual word, can reflect the original intention of hiding. Mr. Tan Xiaofang suggested that managers should not be confused by false appearances and grasp the most important information. They will be able to make a surprise move and control the overall situation.

　 Three, managing people's hearts will inspire people.

Interestingly, the literal meaning of the Latin word "cor" in the word "encouragement" is "heart". The word "courage" (COURAGE) is also the same. Courage means ambition. Encouragement, providing or giving courage, literally understanding is giving others heart. King Richard I of England (from 1189 to 1199) was highly praised for his courage. Do you know how the lyric poet called him? Richard heart lion king.

The source of these languages tells us that when we talk about courage and encouragement, we are not merely referring to those sentimental words used in modern greeting cards. On the contrary, in this situation, the word "heart" means courage when confronted with great challenges, the hope when faced with great difficulties, and the determination to strive for the best in spite of great changes.

In the process of creating social capital, leaders encourage people to unite and help each other. When leaders ask people to have certain values or achieve organizational goals, they need to motivate and inspire employees to rely on their abilities to do their best even under a lot of pressure.

In fact, every one of us needs encouragement. Encouragement will improve performance, consolidate our determination and improve our health. Otherwise, why do we have to face the performance of the audience? Why not simply sing to the empty house, perform on the empty stage, or entertain ourselves? To do the best, we need to applause and we need to know that we are associated with other people. We need encouragement and strength from others. Tan Xiaofang thought that management of enterprises is the management of people's heart, mainly reflected in the following three points:

First of all, mind is right. Business leaders want their employees to be straight, so that they do not "greedy, do not take, do not occupy" three. Only by doing so, can employees have room for further development.

Second, we must have the determination to win. In order to get the best results, the leaders of the enterprise hope that the employees can be fearless and have the determination to win. This momentum ensures the best results.

Thirdly, we must have persistent perseverance. No matter which employee they are in, they must have the spirit of continuous progress, and be persistent in their work. Do not give up halfway.

In short, teacher Tan Xiaofang believes that managing people is a matter of management. To understand the weaknesses of subordinates, seize the advantages of subordinates, skillfully guide and use, will let people willingly listen to your assignment: Elite leaders are more sharp, ordinary people can turn stones into gold, and difficult "Tiao Min" will be tamed as a good master, honest people will be more loyal to you.