Design Knowledge Database Directory &Nbsp; Effectively Classify Massive Documents.

Knowledge management has been widely applied along with the practice of Chinese enterprises.

AMT has consulted for many years in the knowledge management consulting case of knowledge management and its implementation. It has been found that in the process of promoting knowledge management, the top executives of a company will involve very specific contents, such as how to decide the strategy of knowledge management, how to sort out knowledge in enterprises, how to apply the knowledge management system of enterprises, and how to solve these problems.

Design

Every employee, every department and every business unit in the enterprise has accumulated a large number of documents.

Faced with so many scattered documents in different places, how to frame these documents through a complete framework?

Enterprises can set up the directory of documents according to department and enterprise structure.

If the documents of the group are placed in a single directory, the documents of different business companies are placed under different business company documents, and the knowledge document catalogue is set up in the dimension of organizational structure.

However, there may be some problems in this classification method: when the organizational structure of the enterprise changes, the document is

The knowledge base catalog is generally hierarchical. The first level can be set up according to the large organizational structure of enterprises, such as group, subsidiary A and subsidiary B.

The second level can be divided according to the characteristics of the functional departments.

The functions of financial management and human resource management in enterprises have certain stability, such as the cost management, fixed assets management and financial statement management, which are included in financial management.

Therefore, we can set up the two level directory of the knowledge base according to this dimension.

For example, there is a very clear definition of management in the field of marketing, including 4P theory and 5p theory.

It is also a good way to set up the knowledge base document in the marketing field according to 4P and 5p. There is no need to discuss whether the functions of the marketing field are in Department A or department B.

There are two principles to set up knowledge base catalog.

The first is mutual independence and exhaustion.

A document exists in a directory and does not exist in other directories. The directory and directory are independent of each other, without overlapping parts, and without overlapping coverage.

Exhaustion means that the documents in the repository directory should "wipe out all the documents" of the enterprise, so that documents can not be found in the right directory.

The second principle is that the hierarchy should not be excessive.

Generally speaking, the enterprise knowledge database directory does not exceed four levels, if more than four layers, it will make users feel inconvenient when using.

If you create and upload a document, it is not convenient to find the corresponding directory very complex.

It should also be noted that when setting up the knowledge base catalog, it is necessary to meet the needs of users.

There is no need to do a thorough and detailed discussion on setting up the knowledge base directory, as long as the user needs can be met.