In The Face Of "Molesting" Your Customers, Please Let The Owner Of The Shop Have The Proper Attitude.

Now is the hot summer day, the most comfortable posture is sleeping in the air-conditioned room, but for the clothing boss of the shop, it is a worry time, every day to pay high rent, business is very poor, where there is a mind to sleep. Of course, every industry's off-season is bound to exist. As long as it can be taken seriously by every customer in the past, business will naturally not be bad.

Although every customer who enters the shop is a potential consumer, it is not always pleasant. Some grunting guests come to buy clothes. One clothes should be tested on seventeen or eight clothes. That's all. The key is that after he has finished the test, he says that the quality of your clothes is not good or not. The owner of the shop thinks that the mood of the summer is generally hot and dry. Today, Xiaobian Xiaobian came to chat with you about such customers. How should the owner of clothing store respond?

First, try three:

Suppose our shop has already entered now. This grind the guests, he looks around the style of your shop roughly, and then opens the door. Is there any style that suits you in your house? Let me try it out. As a shopping guide, guests must come in at this time. They must be eyes lit up. He immediately introduced this dress to him and tried it on. After that, he seemed not very satisfied, and then tried on something else, so he tried on n. In fact, too many customers try to wear a confused look. He may think that every try clothes are better than the last one. If the shopping guide is allowed to continue to wear at this time, then there is a great possibility that the customer can not make the best judgement and leave. What should we do for shopping guide? Try three, of course, do not think this is a disrespect for customers, three, just a number, if you think the customer is really spending, let him wear a few more. Shopping guide should help customers to make decisions in these clothes, not to dominate the eyes of users, but to play an auxiliary role in order to facilitate rapid consumption.

Two, use a high price way to block customer enthusiasm:

In the process of communicating with customers, shopping guides should make timely judgments about the price of customers' clothes, which is really unable to resist the enthusiasm that customers want to try on. This can not be done. Some customers just want to wear clothes and feel that they are more satisfied if they wear it. As a boss, you can do nothing but express your frustration. Recommend clothes with higher price to customers. At this time, people who really want to buy will feel that the price is too high. If you go back to the clothes you just tried on, try to make him choose here, and the turnover rate will be greatly improved.

Three, open one eye, close one eye:

If the guest no matter whether you recommend a high price or low price clothes, he wants to try it on. At this point, you can know that he is not buying clothes. He is "flirting with you". For this kind of people, the shop owner can make some lofty gestures and not bird him. After all, not everyone is a customer, not every customer will consume in your shop. The best way to get entangled with such people is to deal with the matter and avoid conflict. In fact, the bosses who have many years of experience in opening shop are very sure to see the person's eyes. Which people come in to buy clothes or look at them casually, or even buy them online after you have finished the tests, and you can tell them at a glance.

Well, today, I talked with all the bosses, how to deal with customers who tried repeatedly but refused to buy them. The women's wear Xiaobian gave three suggestions. I believe every shopkeeper can get a thorough understanding after reading it, and no longer need to be afraid of "flirting" customers.