Shopping Guide: Monthly Salary Over 10000 Is Not A Dream!

　　 Question 1: when we greet our guests with smiles, customer What should we do if there is no response?

Many times, when we greet our guests in, they welcome to us: there is not much response. Not even looking at us. Many people do not want to talk much when they enter a strange store, for fear that they will be caught up in shopping guide. We should understand the general psychology of the guests, choose the right place and approach the guests at the best time. Many shopping guides are unable to hang up immediately after being neglected. The original smile disappeared and the expression became stiff.

How to solve this problem: recognizing this mindset, obeying the wishes of guests, slowing down the pressure of guests, and guiding guests to understand our costumes and arouse their interest in sincere tone is the first step towards success.

　　 Question two: suggest guests Try them on? But what the other party does not want to do?

Such a guest is too undressed to wear stripped clothes, afraid to wear out inappropriate, afraid of trying not to buy embarrassed. Or you will not accept your proposal at all, or you will not see our products at all. A lot of it is because we guide ourselves to be unprofessional in the product, not confident in sales, and directly affect the customers. clothing Interest.

How to solve this problem: don't put forward your suggestions too early, let the guests have a sense of imposing on her, grasp the most appropriate time, put forward your opinions honestly, skillfully use body and action to combine, encourage guests to dare to try. Stick to it, but do not blindly insist on your point of view. When guests object to the style, you must act in accordance with the law and act according to circumstances.

　　 Question three: after listening to your suggestions, guests do not respond, turn around and leave. What should I do?

Such things happen almost everyday around us, but have anyone ever seriously summed up them? Some are eager to make this single business and chatter in front of guests. This is right for you, that is also suitable for you, so that the other side is very disgusted. In order not to make yourself fooled and not to refute the face of shopping guide, I turn around and leave without saying a word. There are also some remarks on shopping guide, which do not adapt to the views, do not accept, do not have a general understanding of their needs, blindly start to introduce. Do you know what she wants?

How to solve this problem: as long as the guest's feet have not yet stepped out of the store, they must go to work. First, it is out of courtesy, and two is to sincerely ask the guests: is it not that I have made you dissatisfied? I really want to serve you. Maybe I value your guest too much. Your words may not be appropriate, but if you have any suggestions, I hope you can tell me selflessly, so that I can correct them in the future. The language should be concise, the attitude should be sincere, neither humble nor overbearing.

　　 Question four: accept your proposal, but what should we do if the guest has to make excuses to leave?

After trying on the customer, she looked at herself repeatedly in the mirror and was very satisfied. But when she took off, she often hesitated. Always say something: find friends and buy it again; I'll get the money to buy it again; wait till my husband sees it; I'll go around the other shops again, and there's no suitable time for me to come again. And so on to prevaricate our shopping guide. If this time, you say to her, "well, welcome to discuss it again." In that case, you are really fooled. The probability of such a guest's return is not none but very little.

How to solve this problem: find the reasons why guests do not want to buy immediately, suit the remedy to the case, put a slight pressure or temptation on the other side, for example, this is the last thing; the discount activity will be over soon; there are still the last few gifts; once you have the desire to purchase, you can immediately bring it to the bar, shout the cashier loudly, and pack quickly. The guests insisted on leaving, but also to give the other person the face, and stressed that if I look back, I will still serve you warmly.