Wrong Action Before Shopping Guide

Walking into shopping malls or stores in all parts of the country, apart from seeing colorful products, shopping guides are also "showcases" that you can not fail to see. At present, all kinds of stores and shopping malls are willing to spend large amounts of money in decorating, and the display has begun to pay more and more attention. What about software? That is to say, our live guide salesmen. service How?

Because of the need for work, often entering and going to all kinds of stores and shopping malls in the country, the vivid "display" shopping guide has a unique scenery. The shopping guide does not move in the shop without guests. There are chatting, chatting, relying on the cash desk, staring at the mirror, tidying up the hair, standing at the door and smiling at the door, having nails and fingers.

In a famous shop, I walked into a brand counter, and the shopping guide was on the cash register. Actually, I took off my shoes on the cashier's desk. I saw that I walked in and immediately put my shoes on. I saw a welcome counter at the other store. I saw a counter in the cashier's desk, and carefully scratching my back. I wanted to go in and see what I saw. When she saw me in, she put down her hand and said, "welcome, look at it." when I came out and looked back, she continued to scratch her back. In Xujiahui, Shanghai "Introduce a lung!

In the training class, I often ask myself Shopowner , Shopping guide Students, if you are guests, enter the store to see if this is the case, do you feel comfortable? Do you recognize this brand? Do you enter the goods you like because of this service and buy it?

The answer is all negative. Some students answer, even if they want to buy, they will kill a price. If the price is right, they will buy it. Everybody, the discount of service means that the price of the goods will be discounted. Are you willing to give a discount according to the requirements of the guests?

When it comes to the fact that there are no customers in the shop, the right shopping guide is busy, but not the above service actions. The busy shopping guide lets the guests outside see it in their eyes. They think the store's business is good, business is good, and the goods are good. Since the goods are good, they will go inside to see if they have their own right. Only if there are more people to see, business will be fine.