Linhe District Industrial And Commercial Bureau Received More Than 180 Complaints.

It is another year's "3. 15" international consumer rights day. At 9:00 a.m. on the same day, the "3. 15" International Consumer Rights Day commemorative event organized by the Linhe district government, Linhe District Consumers Association and Bayannaoer Administration for Industry and commerce was held at Bayannaoer people's Square on the same day at 9:00 a.m. The event is " New elimination method The theme of "new interests and new responsibilities" is to solve the most concerned, direct and realistic interests of consumers.

More than 70 enterprises and units took part in this activity. They set up propaganda points in the square to explain to the public the common sense of daily consumption that they did not notice and did not know. In addition, there are other activities such as commodity sales promotion and overdue drug exchange, which enable consumers to get benefits while learning a lot of knowledge about consumer rights protection.

The staff of the trade and Industry Bureau, the food and drug administration, the property bureau and other departments use the counterfeit drugs, food, famous cigarettes, famous liquor and daily goods to explain the knowledge of real goods and fake goods to consumers, explain to consumers how to protect their rights through positive channels when their legitimate rights and interests are violated, and distribute leaflets and new People's Republic of China to passers-by. consumes'interests Protection law booklet, consumer guide book and other information; on-site acceptance of consumer complaints and other activities.

According to Bayannaoer City Business circles Zhang Wanxiong, director of the 12315 appeal center of Linhe District branch of the administration, introduced more than 180 complaints from various channels, such as the scene, the Internet and the telephone, and mainly complained about consumer goods and services. "We will investigate and solve the complaints one by one, and give a satisfactory answer to the consumers who complain." Director Zhang Wanxiong said.

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Recently, in order to further standardize the work of the Heilongjiang Bureau of Surveying and mapping, such as official reception, conference management and official document processing, improve administrative efficiency and management level, implement the eight requirements of improving work style and keeping close ties with the masses, the Heilongjiang Bureau has revised and perfected the three systems of "official reception management measures", "conference management measures" and "rules for handling official documents".

The administrative measures for official reception further clarified the undertaking department, reception standard, cost settlement requirements and approval procedures for major conferences and major events. The "conference management measures" clearly stipulates the classification, approval and standards, procedures and expenses for meeting expenses, reimbursement and payment of the meetings of the Heilongjiang Bureau.

The work standard of document processing further clarifies the working procedures of official document processing, the technical standard of official document format and the specific marking principles of elements. Combined with the Heilongjiang government cooperative office platform, it enriches the relevant provisions of official document management, and further promotes the standardization and systematization of official document processing.

The system of letters and visits to the reception of members of the Bureau of the Bureau has made clear the main contents, time and reception procedures of the reception day, and further standardized the work of receiving letters and visits, closely linked with the staff and workers, and enhanced the sense of responsibility of leaders at all levels in the work of letters and visits.