Diagnose Clothing Store Management, Business And Business

< p > when many people hear the word "diagnosis", they intuitively think of whether I have done something wrong. Why do they suspect me? Why bother me? So they are very subjective in refusing to cooperate with the diagnosis operation, and do not get many diagnostic work. The effect is not good. The operators of the enterprise also despise that it is not a necessary job. Under this logic, enterprise diagnosis can not be the mainstream management method until now, which is a very regrettable mistake in fact. Two.

Because the real meaning of enterprise diagnosis is to find potential problems and provide solutions. So, apart from preventing disadvantages, it also plays an active role in Xingli.

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< p > below will explain in detail how to make self diagnosis for clothing and clothing shops, and its emphasis is on the application of diagnostic methods and techniques.

The scope of shop assistant diagnosis includes the comprehensive diagnosis of omni-directional form, the diagnosis of a unit or function department, and the further search for items we want to know from various areas. This is also called "the key of self diagnosis".

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Below P, we will introduce several commonly used self diagnostic items for your reference, but please use them. In addition, in order to make quantitative comparison of diagnostic results, we often add a score sheet after checking items. Although this score is mostly subjective decision, when the self checking checklist is used by many people for many times, the cumulative result can naturally become an objective and quantitative basis for judging.

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< p > > strong > 1, < a href= "http://www.91se91.com/news/index_c.asp" > store capacity < /a > self diagnosis key item < /strong > /p >

< p > 1. do you fully understand the business philosophy and implementation of the store? < /p >

< p > 2. do you use work check to control operation quality? < /p >

< p > 3. has the ability to plan and execute? < /p >

< p > 4. has the ability to coordinate, guide and improve subordinates' leadership? < /p >

< p > 5. is it helpful for subordinates to provide training, skills, steps and other educational training for their subordinates? "< /p >

< p > 6. do you use the forms to show the result of the operation in figures, and analyze and propose the way to improve it? < /p >

< p > 7. has customer management capability including customer data collection, customer relationship establishment, customer complaint handling and so on? < /p >

< p > 8. do we establish good community public relations? < /p >

< p > 9. whether it includes acceptance and purchase, price fixing, store opening, exhibition display, sales analysis, inventory control, etc.

And other commodity management capabilities? < /p >

< p > 10. is there enough commodity knowledge and can train subordinates to have the same ability? < /p >

< p > 11. whether it includes basic service attitude, hospitality coping skills and sales techniques.

And other sales and marketing capabilities? < /p >

< p > 12. does it maintain the safety and completeness of the shop equipment and make the shopping environment more convenient and comfortable? < /p >

< p > 13. is it good for money management? < /p >

< p > 14. do we attach importance to the operation of the business circle, including the collection of information on the construction of private units such as consumers, competition shops, pportation and offices? < /p >

< p > 15. do you know the accounting process of the shop and have the ability to analyze and interpret the financial statements? < /p >

< p > 16. is it fully understood and implemented for the company's internal management regulations and operation procedures? < /p >

< p > 17. has the cost significance, can always consider how to reduce costs and efficiency in daily work? < /p >

< p > 18. has the problem significance, can always consider how to carry out operation improvement and rationalization in daily work? < /p >

< p > 19. do you know that time is the most precious resource for enterprises and can make full use of organizational strength to achieve the effectiveness of time? < /p >

Can < p > 20. grow and improve with the growth of enterprises? < /p >

< p > < strong > two, clothing store < a href= "http://www.91se91.com/news/index_c.asp > > operation capacity < /a > self diagnostic item < /strong > /p >

< p > 1. the contents of the basic business profits and losses of the store manager and salesperson, i.e. sales revenue, selling cost, gross profit, sales gross profit, operating expenses = business profit and loss, is there a clear understanding? < /p >

< p > 2. does it encourage shopkeeper and salesperson to provide their experience and suggestions for the acceptance ability of customer level and goods, the timing and the way of launching goods? < /p >

< p > 3. store managers and salesmen observe, record and analyze the entry modes, customer differences, consumption patterns and tendencies of weekdays and holidays. < /p >

< p > 4. is it necessary to ask the store manager and the salesperson to locate the difference between the store and the competition store and the market share?

And other interactive factors, conduct regular market surveys and propose improvement measures. < /p >

< p > 5. is it possible to set up a model shop and study focus for learning, and keep observing, absorbing and applying it to the improvement of the operation of its own store? < /p >

< p > 6. is it necessary to adjust the work according to the employee's disposition and willingness to fulfill their potential? < /p >

< p > 7. can store managers and salesmen clearly understand their responsibilities and work processes, and do comply with them? < /p >

< p > 8. is it a regular or ad hoc project that adjusts the product mix for the change of internal and external environment and the result of sales? < /p >

< p > 9. can we make a review of the situation of customers and sales so that customers, goods and prices can be corresponding? < /p >

< p > 10., according to the results of operation and referring to the trend of fashion, make seasonal and other commodities plan for the cycle? < /p >

< p > < strong > three, < a href= "http://www.91se91.com/news/index_c.asp" > clothing shop < /a > sales service of self diagnostic item < /strong > /p >

< p > 1.. Is the salesperson clean and light? < /p >

< p > 2. do sales personnel maintain a cheerful mood and smile to entertain guests? < /p >

< p > 3.. Is salesperson soft spoken and pleasant? < /p >

< p > 4. salesperson is smart and agile? < /p >

< p > 5. does the salesperson spend their spare time sorting out stores or handling administrative work? < /p >

< p > 6. salesperson is actively helping to play a team spirit with 7 or something? < /p >

< p > 7. is salesperson easy to get close to and trustworthy? < /p >

< p > 8. do salesmen have psychological readiness for door-to-door visits? < /p >

< p > 9. do sales staff listen to customers' inquiries, respond to them and pay attention to their reactions? < /p >

< p > 10. is salesperson proficient in cash register and packaging action? < /p >