Clothing Shoes And Hats Accounted For 55.15% Of The Total Daily Complaints.

< p > the SAIC decided to focus on consumer rights protection in key areas from now until the end of 2015, involving household electronics and electrical appliances, decoration and decoration materials, < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > a target= "_blank" href= "_blank" > shoes, "hat", "pportation", "related services" and other five key commodities and services.

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Yang Hongcan, director general of the State Administration for Industry and Commerce and Consumer Protection Bureau, held in a press conference in September 4th, said that in recent years, household electronics and electrical appliances have always been the top consumers' appeals. P

From 2012 to the first half of this year, 304898 household electronic and electrical appliances appeals, accounting for 22.54% of the total amount of complaints.

Some operators are selling fake or inferior commodities or unqualified goods, as well as reasonable delay in the reasonable request for repair and replacement of the consumer, and evading the "Three Guarantees" responsibilities.

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< p >, he said, from 2012 to the first half of this year, the clothing "a target=" _blank "href=" http://www.91se91.com/ "> shoes and hats" /a "accounted for 55.15% of the total complaints of daily department stores; some poor decoration materials had hidden dangers; formaldehyde and heavy metals exceeded the standard; some even contained radioactive substances, polluted the living environment, and caused serious harm to the health of consumers.

Some automobile maintenance and repair service operators use the way of reducing parts and accessories, using refurbished parts or inferior spare parts to seek illegitimate interests, and bring many hidden dangers to consumers. With the rapid development of modern service industry, the number of complaints and appeals in the service sector has been increasing year by year, especially in the form of false propaganda, unfair contract format clauses, etc.

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< p > Yang Hongcan said that the SAIC will strengthen the effectiveness of the 12315 centers in solving consumer disputes, strengthen the tracking and monitoring of commodity quality, concentrate on investigating and dealing with serious violations of the rights and interests of consumers, strengthen classified supervision and information supervision, strengthen the construction of social supervision system for consumer rights protection, and create a good environment for the whole society to participate in consumer rights protection.

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