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Online Shopping Shoes Difficult To Protect The Rights Of Shipments: Which Only Receive Money Not Shipped
< p > China's e-commerce complaints and rights protection public service platform has received complaints from netizens about the purchase of the special network, claiming that it does not receive the money. < /p >
< p > below is the complaint content of the netizen: < /p >
< p > March 24, 2013, I bought six pairs of shoes in the buy net. The order number is 1014241457: the order time is: 2013-3-249:20:35 order status: waiting for confirmation payment: Alipay paid amount: 114.62. Because it has bought many times on the website before, there is no problem. After the normal order, it is paid through Alipay directly to the account of the website. Up to now, 3 days have passed, no one has paid attention to it, the order has not been confirmed and no one has handled it. Contact online customer service, no one is on duty, the customer service telephone of the website has been stopped, and 400 of the customer service telephone has been unable to connect. I left no messages on my website. There is no way to complain. I have to ask for your help. I hope you can contact the person in charge of the website. If you have the goods, you will deliver the goods. If you have no goods, please return the money along the way. < /p >
< p > according to the monitoring and statistics report of China's e-commerce user experience and complaint monitoring report in 2012, in the tens of thousands of online shopping websites in China, Taobao / Tmall (mainly C2C Mart sellers and some commercial brand sellers), Dangdang, Coba network, Amazon China, Gome online (Gome online shopping Mall), QQ online shopping, easy fast network, No. 1 store, vip.com and so on are user complaints more shopping websites. < /p >
< p > for this reason, Yao Jianfang, an online shopping and rights protection expert of China Electronic Commerce Research Center, thinks that the issue of delivery speed in online shopping has always been a concern of netizens. Businesses need to improve in this area, so as not to arouse consumers' concerns. < /p >
< p > below is the complaint content of the netizen: < /p >
< p > March 24, 2013, I bought six pairs of shoes in the buy net. The order number is 1014241457: the order time is: 2013-3-249:20:35 order status: waiting for confirmation payment: Alipay paid amount: 114.62. Because it has bought many times on the website before, there is no problem. After the normal order, it is paid through Alipay directly to the account of the website. Up to now, 3 days have passed, no one has paid attention to it, the order has not been confirmed and no one has handled it. Contact online customer service, no one is on duty, the customer service telephone of the website has been stopped, and 400 of the customer service telephone has been unable to connect. I left no messages on my website. There is no way to complain. I have to ask for your help. I hope you can contact the person in charge of the website. If you have the goods, you will deliver the goods. If you have no goods, please return the money along the way. < /p >
< p > according to the monitoring and statistics report of China's e-commerce user experience and complaint monitoring report in 2012, in the tens of thousands of online shopping websites in China, Taobao / Tmall (mainly C2C Mart sellers and some commercial brand sellers), Dangdang, Coba network, Amazon China, Gome online (Gome online shopping Mall), QQ online shopping, easy fast network, No. 1 store, vip.com and so on are user complaints more shopping websites. < /p >
< p > for this reason, Yao Jianfang, an online shopping and rights protection expert of China Electronic Commerce Research Center, thinks that the issue of delivery speed in online shopping has always been a concern of netizens. Businesses need to improve in this area, so as not to arouse consumers' concerns. < /p >
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