Liaoning: 1751 Complaints Of Clothing Are At The Top Of Complaints.

< p > are you satisfied with the quality of < a target= "_blank" href= "http://www.91se91.com/" > "clothing /a > quality?" the Liaoning industrial and commercial bureau issued a complaint hotline for 12315 consumer rights in 2012, and clothing complaints were at the top of 1751 complaints.

< /p >

< p > from the analysis of the number of complaints, the top five commodities are: 1751 garments, 1577 communication equipment, 1525 kinds of food, such as tobacco and alcoholic beverages, < a target= "_blank" href= "http://www.91se91.com/" > shoes < /a > 1025, 560 decorative materials.

The top five complaints were: 1243 telecom services, 1198 resident services, 856 Internet services, 382 repair and maintenance services, 372 catering services.

< /p >

< p > < strong > the quality of mobile phones is quite prominent. < /strong > < /p >

First, the quality problems of mobile phones are more prominent, such as abnormal shutdown, screen failure, failure of keyboards, short battery charging time, poor charging, bad signal, noise and other problems; two, some businesses always use the "back to factory inspection" as an excuse to repeatedly evade mobile phone repair time and return time, and do not provide backup machines to consumers in accordance with the provisions of laws and regulations, causing a lot of trouble; three, the new machines purchased, other people's information or information used in the machine; four, because of the increase in demand, some illegal businesses sell some refurbishing machines and two mobile phones as new products in pursuit of profits, or replace them with old ones at the time of repair. < p >

< /p >

Less than P, complaints about mobile phone quality problems are mainly focused on cheap mobile phones and imitation mobile phones.

< /p >

< p > < strong > dress, < a target= "_blank" href= "http://www.91se91.com/" > shoes and hats > /a > quality problems difficult to return, < /strong > /p >

< p > one is the phenomenon of discoloration, discoloration, wear and glue after wearing shoes, and after the footwear quality problems, businesses provide repair services, but still can not restore the original; two, clothing is wearing very short time, there are serious quality problems, it has been unable to repair, but businesses still do not agree to return.

< /p >

< p > < strong > the food problem of small shops is much less than /strong > /p >

< p > one is that food is out of date and still being sold, which is basically a subjective reason.

Such phenomena mainly occur in small supermarkets, small grocery stores.

Two, some foods have not yet expired but have deteriorated.

Among them are bulk food and pre packaged food.

For example, pastry, sausages, milk, drinks and so on.

Three, there are foreign substances in pre packaged foods.

And the sales Party's attitude to not actively solve the problem makes consumers dissatisfied, and then causes consumer disputes.

Some consumers have too much rights protection, and the claim is too high for both parties to negotiate.

< /p >

< p > < strong > no extra charge will be charged when the information is unknown. < /strong > < /p >

< p > one is that consumers are shut down without any reason without knowing the situation; two, consumers are paying the phone fee to give the mobile phone back to the telephone service, and the sellers do not violate the agreement and return the charges according to the agreed time. Three, the Mobile Corporation has opened the mobile phone TV, Internet, SMS and other toll services under the circumstances of consumers' ignorance, causing consumers to be charged more.

< /p >

< p > < strong > net speed shrinking is difficult to maintain in time < /strong > < /p >

< p > broadband installation service can not be installed on time in accordance with the contract, and it will be delayed for a long time. When broadband business is being processed, compulsory bundling of mobile phones and telephone services will increase the burden on consumers; the Internet operators will unilaterally stop services, do not inform consumers, nor assume liability for compensation; network access is unstable, often "dropped" and maintenance is not in time; network speed "shrink" often fails to reach the agreement standard.

< /p >

< p > < strong > Hotels frequently consume frauds < /strong > < /p >.

< p > one is that hotels do not provide disposable tableware, forcing consumers to use charge dinnerware; the two is that hotels offer a pretext of discount and discount, and do not fulfill their prior commitments at checkout time; three, consumers are asked to consume a certain amount of money when they receive Hotel vouchers when they enter the shop.

< /p >

< p > < strong > tourism consumption problem highlights < /strong > < /p >.

< p > one is the sharp increase in the number of tourists during the golden week, and the travel agency starts to charge the price. The two is due to the large volume of traffic, the difficulty for vehicles and pedestrians to enter the scenic area, the refund of tickets, but the refusal of the tourist attractions. Three, the consumers buy tickets in advance, but because of the tense source of the tickets, the travel agencies can not receive the tickets and refuse to refund.

< /p >

< p > < strong > automobile parts quality disputes are mostly /strong > < /p >.

< p > automobile complaints mainly focus on the quality of automobile and auto parts, after-sale service and so on.

< /p >

< p > 1. automobile quality: for example, engine and gearbox.

< /p >

< p > 2. auto parts problems: mainly in the car paint off, navigator failure, wiper failure, exhaust pipe rust and so on.

< /p >

< p > 3. after-sales service problems: some 4S shop services are not in place, there are still problems such as delayed repair and maintenance.

< /p >

< p > Zhang Xiaoning, director of Shenyang evening news, intern Li, /p.

< p > the category and quantity of complaints in the top 5 are less than /p.

< p > < strong > dress > /strong > /p >

< p > 1751 pieces < /p >.

< p > communication equipment < /p >

< p > 1577 pieces < /p >.

< p > Tobacco and other foods < /p >

< p > 1525 pieces < /p >.

< p > < strong > shoes < /strong > < /p >.

< p > 1025 pieces < /p >.

< p > decorative material < /p >

< p > 560 pieces < /p >.