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499 Yuan ZARA Shoes Will Be Damaged &Nbsp In A Month.

2011/10/7 15:11:00 31

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499 Yuan ZARA Shoe Store Is Not Responsible For The Departure From The Cabinet

Spent 499 yuan to buy a pair of ZARA casual shoes, wearing less than a month, a breach appeared on the vamp, then changed to a new pair, but just arrived for a month, and had the same problem again. The ZARA explanation has been changed to consumers free of charge. Second times, no matter what the problem is, it is not responsible for leaving the cabinet. In this regard, Qingdao Consumer Protection Committee staff think, ZARA this "leaving the cabinet is not responsible for" the practice is obviously not consistent. Regulations 。

Both pairs of shoes are of the same quality problem.

Rights protection: 499 yuan ZRA shoes will be broken in less than a month.

In mid July, Mr. Song bought a pair of white casual shoes at the ZARA store in BELLE square, which cost 499 yuan at that time. Who knows wear less than a month, the front shoe upper part of the shoe cracked, about 1 centimeters. "I feel so sorry that I spent 500 yuan." Mr. Song said, when he went to the store with his shoes, he asked for a new pair. The person in charge of the shop also agreed very easily. new shoes 。

But what he didn't expect was that the new shoes had just returned to a month after returning, and the last problem occurred again. "All the cracks appeared on the front slope, almost the same size and location." Mr. Song said this made him feel a bit unbelievable. He said he was not wearing running or climbing, because it was pure white. He usually wore it very carefully and wanted to break his head. "When I changed my shoes, the shop owner said that this style was the last pair, and it could not be replaced if it broke down again." Mr. Song said, unexpectedly, the "prophecy" of the store was right.

ZARA: not responsible after leaving the cabinet.

"Only once." On the afternoon of 30, the reporter contacted the ZARA BELLE Plaza store. A staff member said that there was a rule in the store that if the shoes that had been sold had a quality problem within 30 days, they could be changed to a new customer free of charge, but only once. "Now that it has been selected, it is not responsible." The staff said that it was not just a replacement, but there was no maintenance service in the shop.

Consumers Association: shoes with a price of more than 100 yuan are three packages for 90 days.

According to the relevant regulations, footwear between 50 and 100 yuan, three packets valid for 30 days, 100 yuan and 300 yuan below the shoes for 90 days, 300 yuan or more time to 120 days. Subsequently, the reporter contacted the Qingdao Consumer Protection Committee, the staff said, according to the regulations, in the three package period, the store has the obligation of free maintenance for consumers, if there is no condition repair in the shop, it should also return to factory maintenance. Like ZARA, "no closet." Be responsible for "Obviously, it does not meet the requirements.