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    Case Interpretation: Building Workplace "Linglong People"

    2011/8/17 13:15:00 37

    Create "Exquisite People" In The Workplace

    The peak of the golden nine silver ten is coming soon, which is a good opportunity for the newcomers in the workplace.

    There are places where there are rivers and lakes. There must be disputes in rivers and lakes.

    So, as a new person, of course, you want to be a popular colleague.

    How can we succeed in doing so? The following 10 points must be kept in mind:


    First: do not think that it is forgivable to stay in the comfort zone of the mind.


    Everyone has a comfortable area, which is very self in this area, unwilling to be disturbed, unwilling to be push, unwilling to talk with strangers, unwilling to be accused, unwilling to work in accordance with the prescribed time limit, unwilling to take the initiative to care for others, and unwilling to think about others.

    This is very easy to understand in the student era. Sometimes such students are also related to the words "cold" and "personality".

    On the contrary, after work, you must try to change this situation.

    Otherwise, you will soon become the only person in the cocktail party who has no one to pay attention to, or quickly become endocrine disorders due to stress.

    However, if you can quickly break the comfort zone before the students, and deal with the relationship between business, interpersonal and public opinion faster than others, you will soon be able to stand out.


    At meetings, a person who stays in the comfort zone will be passive.

    Listen to leadership

    The words, the negative standby, are very hard to finish what the superiors give, but they never care about anything outside of this matter, and do not even think of doing more to make it easier for others to work.

    Those who dare to break this comfort zone dare to put forward their own opinions and do not understand at the right time, and finish the work at hand as soon as they receive the approval and guidance from the superiors, and accept criticism and adjustment from others at any time.

    (Note: never wait for others to tell you what you think, which is a typical former).


    At work, the current person meets a new colleague who pretends not to see and continues his work.

    Little did I know that the new colleague soon became his own boss.

    The latter is generous and self introduction, and understands the relationship between the other person and himself.


    At the party, the former always waits for others to speak, and likes to comment on the other's speech in private; if no one speaks on this table, then no one will know you until the end of the meal.

    The latter is the courage to start a meal together with the introduction and chat, which looks very difficult, sometimes losing face, but often you will find how much hope the other side can say a few words to you.


    The above are just a few examples, but it should be explained that when they are out of the campus, university students should rush away from their sides at work and rush out of their comfort zones as early as possible, and prepare for the communication with the society.


    Second: do not "seem"; "someone will..."

    "Probably"; "later"; "or"; "maybe" and so on.

    Especially when talking to superiors.


    I hate to hear the saying, "I will send this document to all of you later on", because this often indicates that I must remind him not to forget at all times.

    Similarly, the following words will make people feel very disgusted:


    "Then someone will take all those things.

    Get ready

    "Good."


    "Probably tomorrow."


    "Customers will come to visit tomorrow or the day after tomorrow."


    "As if he said..."


    Generally speaking, people will talk like this, because first of all, they leave a lot of room for themselves, and second will not cause much oppression to others, as if something must be made clear.

    To tell you the truth, half of those who work hard in universities are mixed up.

    A person is either mixed up in class or mixed up after class.

    None of the two had mixed colors, either super cow or neurotic.

    Therefore, because everyone is mixed up, the campus is a romantic place, and the campus is also easy to be simple.

    Therefore, the work of student associations is often inefficient. Now I recall the work done in the school, and I felt very hard at that time. But after working, I began to feel the efficiency.


    When you enter the place where money is used to calculate time, you should avoid the habit that you develop in school as much as possible.

    If your superiors ask you when you can implement your promises, and you answer "tonight or tomorrow morning" the answer to him is completely equivalent to that you did not answer, and gave him a bad impression.

    (of course, such an answer is often seen in school societies and student union work).


    There is a fable, a little mouse just came out soon, the mouse mother asked the mouse: can you see it now?

    Mother mouse said, "then you can see that piece."

    sweet potato

    "Yes," said the mouse.

    The mouse mother said, "it's a stone. That means you can't see anything. You don't even smell."


    Specious answers often expose you to more weaknesses.

    It may be one or more of the following:


    1. you haven't thought of this job before, or you've been procrastinating.


    2. you have no sense of responsibility and think that these are not important.


    3. you deal with your superiors.


    4. you dare not tell the truth.


    5. you like to be brave and promise something that you can't do.


    6. you can't work on your own.


    When your superiors are skeptical of the above options, you have all of these weaknesses at the same time.


    On the contrary, such an answer always annoys the boss.


    First, his question was not answered, but it played a role in reminding you.


    Second, he still needs to remember to remind you, because he doesn't know if you have really implemented the work.


    Third, he did not know how many of the things you had done.

    (this is very deadly).


    Fourth, often due to the lack of satisfactory answers, the boss's own plan has to be delayed or delayed or unable to give a clear end.


    So -


    A: when can you fix this loophole?


    B: I have informed them. They will probably come to repair it tomorrow.


    A day later


    A: when will the maintenance company come back? What maintenance company are you looking for?


    B: it seems as if they say they can't arrange people, and if they can, they can come over this evening or tomorrow afternoon.


    A day later


    A: how has the loophole been repaired yet?


    B: I'll ask them later.


    A: it will not be solved until this afternoon, and will not be used for work tomorrow.


    Third: do not delay work.


    Many people prefer to choose the latter between study and play, and then finish the job at the last time.

    But please do not develop this habit in your work, because work is never done, and you can not tolerate "assault".

    Or, when you wander and wander, you can't see your leader and do it yourself.

    This is a dangerous signal.


    We always want to think about everything from beginning to end, before we start to take the first step - we fall down.


    For example: when I first called a girl I liked when I was in primary school, I imagined all kinds of situations. 1, when she answered the phone, she was doing her homework.

    2, she was doing her homework, and her mother answered the phone.

    3. she is also very bored. She really wants to talk to someone.

    4. she is being scolded by her parents.

    5. she is thinking about another boy.

    6. her father answered the phone.

    7. what relatives came to her house, and relatives answered the phone.

    8. she answered the phone, but her parents were around. It was not convenient to speak.

    Wait a minute.

    I spent the whole afternoon thinking about the psychological preparation and coping strategies of various situations.

    Then he bravely picked up the phone and pressed the buttons.

    As a result, she was not at home.


    So when you linger and lose your mind, you have to realize that you are dragging your feet.

    Wandering is due to fear that the consequences of this matter need to be borne or dealt with by oneself.

    When you work, you need a minimum of self-confidence and trust in your ability. No matter what the next step is, I can guide it to the line I need.

    Besides, tell yourself not to think too much time. If you don't know, ask for help quickly or try to find ways. Distress and anxiety will give you more pressure and eat up the rest of the time.


    In addition, warning: never think, I know, put the things sent by higher authorities first, wait until this episode of prison break is over.

    90%, you will forget, or too late, because it will take more time than you originally imagined.

    Doing what you say is always a good habit.


    Fourth: do not think that the theory can be implemented, it has been completed.


    This is too important. When people actually start to do it, they will find that the plan is totally nonsense.

    If you don't practice in person, people who make plans will be despised sooner or later.

    Always need to improve your ability to do practical things, not empty talk.


    First of all, if you are doing office work, or planning and planning.

    Please don't let others try to see things that you think are impossible or difficult.

    For example, an open-air singing session will be held in an afternoon with a limited amount of * * *.

    This will make the executive feel that you are playing with him and experimenting with him.

    Yes, in theory, singing can be held everywhere, but people in different places are in a different mood.


    Next, discuss your arrangement with the executive.

    For example, when you come to your subordinates, you can arrange her to sit anywhere, but if it is a corner which is difficult to contact with you, it may be worse than anything you do not arrange.

    Indeed, in theory, one needs only space to sit down.

    But in fact, far more than that.


    Once again, don't expect everything to go along with your plan.

    In theory, the conference will last for two hours, but this is the state of "not considering debugging the microphone in the whole 30 minutes after the opening", or "no such sharp questions on the market".

    College students are used to making things look beautiful in theory.

    Papers, PPT lectures, exams, debates...

    These campus intelligence quotient competition is to teach us how to do well the work of "talking on paper".

    You must believe that you can "get things done" less than you think.


    If you are a student at school, test yourself, can you do the following things?


    1. schools should make a school uniform, and you can look for suppliers, bargain, at least three companies offer.


    2. school security guard grabs a student to steal, how to deal with?


    3. the street lamp in a very important section of the school is broken. Can you let it continue to shine in three days?


    4. the canteen needs a chef who specializes in halal dishes, and comes to the post within a week.


    When you start thinking about such a problem, you will find that your thinking and "look at the past two years of the company's performance trend, to make a next quarter of the market plan," a great difference.

    You will find that as long as you do "look perfect", no one knows what will happen if you do so.

    And the above work, as long as you think about it, will feel a lot of pressure.

    Because you do not handle it well, the result is obvious failure and bigger problems will happen one after another.


    Right, this feeling is "work" to your feeling! This is the difference between "work" and "talk on paper".


    Fifth: do not let others wait for you.


    Under no circumstances should you let others put down the work at hand to wait for you.

    In college, it may be just a few half joking complaints with people in the dormitory, which may lead to the loss of your potential partners at work.


    While you are doing a job, you must know the progress of others and never lag behind.

    This is not like an exam. You are slower than others. Others can hand in the paper first. You can't finish the time until you can bear the deduction.

    At work, the situation is like this: it is a test that no one can finish. All people are assigned to do a different part of the test paper. Some people read the reading comprehension, others do cloze, others do grammar.

    Then everyone finished copying each other, so everyone finished.

    If everyone has finished their own parts and you are still not finished, others will start to do your part of the problem and copy each other.

    Slowly, you will find that your workload can be completely replaced by someone else. The whole team can not need you. At this time, no one will get the answer from your test paper, and no one will give you the answer. Unfortunately, you have no value.


    Please keep this example in mind.


    Sixth: don't think details are not important.


    In universities, they tend to be careless and have a look.

    On the contrary, the essence of management in an enterprise is to do simple things in detail.

    A hurried search for the key to a safe deposit box is likely to deprive you of the opportunity to be promoted to the treasurer.


    The management of a company does not need to make 90% difficult things, such as optimizing the core workflow of the management, changing the image of the company in front of the local government, improving the product quality and improving the working environment.

    What the management wants to do is to make every simple thing 100%-, for example, keep the files of everyone in the company in accordance with certain rules and orderly, set up a check-in desk for the foreign personnel in the guard, take away the unnecessary chairs from the conference room, tell the TV station about the next courtesy, take the trial to the customers' hands, add a mouth to the coffee produced, and take pictures of the next cover characters.

    Wait a minute.

    If you can solve all the details of the problem, you will have the cost of opening the promotion.


    Many people do not know what they want to do when they graduate, so they say to themselves: "I will do management in the future! Do management. Ask yourself, if the company's assets are stolen, all staff morale is low, the office is in disorder, the elevator is broken again, the printer is out of ink, the purchase plan is overextended, the product is unsalable, the customers are late, and the customers are late.

    Are you willing to solve such a problem and start from a trivial matter? Think about these, and then consider whether to manage the space cave.


    Seventh: don't be negative, just because what you do is not your interest.


    Obviously, in the student era, when we do what we like, we will pay200% energy to create, but if it is boring affairs, we will not bother to pay attention to it, so we should be able to cope with it.

    But 80% of what you do at work is tedious and mechanical. If you just feel depressed about it, you will be depressed for a long time.

    You know, your boss is already worried about this project. Do you want him to see your expression?


    Learn to like your job and focus on what you can learn from your daily work.

    If you are complaining about your work now, then you are trying to find a job.

    Try not to use "interesting" or "curiosity" words to describe what you want to do, but to "enrich", "have a sense of accomplishment", "willing" and so on.


    Think of the following positions. You will find that many jobs in your life are not waiting for you to do interesting things in a very good state:


    1. toll collector of freeway toll gate: every day is faced with a small window to send a card, which will last for several years.


    2. school canteen chef: always burning big row and chicken legs.

    Burn for a year.


    3. Author: the deadline is coming, I am still inspired, and I haven't had breakfast for two weeks.


    4. surgeon: I just fell asleep and immediately asked me to do a 3 hour operation.

    At least once a week.


    5. Sales Department: product is not good to sell, 8 to work to sit at the door of the shop, a person, sitting at 6 o'clock in the evening, today no one came, just like yesterday.


    6. bus driver: I don't need your command to drive.

    I have been driving this route for three years.


    7. pet store clerk: business is bad, but also come to listen to 20 dogs all day long and listen to the whole year.


    8. staff: two o'clock in the evening, second days to work 8.

    The key is to have another hour on the road.

    It's been a month.


    I wonder if I have been in touch with this job for only a month or a few difficulties. At this time, I complain most loudly.


    Never think about choosing an interesting profession, because no such job exists.

    No industry is happy because if it does, everyone else will do that.

    Try to ask yourself your interests at most.


    Eighth: never put the improvement of work ability on company training only.


    It is absolutely impossible for a person to be reborn after a single training.

    On the contrary, what is learned in collective training is often the most useless information.

    Like a canteen burning big dishes, there is always no food you most want to eat, because it is easy and not easy to offend people.


    Many students value the training of the selected company. This shows that you don't know what the company is doing, you don't even know how to learn these skills.


    My feeling is that if you don't know how to learn the knowledge you want, and you don't know what you want, you will only make two kinds of behaviors: 1.

    Wait for others to teach you, and wait for others to find out where you don't know.

    2. search for ready-made answers and copy them.

    People who look forward to company training are most likely to be the first type of people.


    Many students have this habit of thinking:


    Because, how much can the training of the company end?


    And because that's exactly what I want to achieve.


    So I try to get into this company.


    Because I entered this company.


    So it will naturally bring me to that extent.


    We equate the training and achievement of childish paintings.

    In fact, the information obtained from collective training is the least practical value.

    Never expect to rely on teachers to give the same things to all people, and you will get more than others.

    Putting more thoughts on observing and thinking about your needs, finding the problems, and finding the answers through observation and practice are real knowledge.


    So, just started work, nothing, do not think that is normal, because the company has not been trained! After I receive training, I will be all.

    If you know nothing and wait for others to pity your ignorance and give you knowledge, you will pay more intelligence for your ignorance.


    Ninth: don't pass the buck.


    Shirking responsibility is a conditioned reflex of fear.

    Don't think others can't see this.


    I remember one thing in my primary school.

    I didn't bring my homework once, and the teacher wanted to rebuke me and say, "why do you always do homework?"


    I said at the time: No.

    When I was about to hesitate, the teacher said, "what is not? Did you bring it?"


    I said, No.


    The teacher said, "no, I don't have any!


    After that, I found that I was just afraid of taking responsibility and conditioned to say "no". If you look closely around you, you will find that countless people around you are using "no" as the first reaction after being questioned.


    In fact, a lot of people face the same job. When the higher authorities ask questions, they are very conditioned to make a move. However, such actions are often followed by weak arguments and rough excuses.

    This will make your boss feel that your person is difficult to communicate and is very untrue.


    In the other case, I blame a person in any case. He always stresses the objective.

    In fact, this is the most typical characteristic of students.

    This shows that he is too susceptible to other things and is determined by them.

    If you have conversations with your boss, do you need to change your way of doing things?


    A: why haven't you presented your report to the vice president yet?


    B: C is printing just now. I am waiting for him to finish. Now he is probably OK. Let me check it out.


    B: there's still something to be changed.


    B: B also wants to give things to vice president, because I wait for him.


    B: A, he said, I don't need to report to the vice president (a is a colleague at the same level).


    B: I don't know if the vice president is not there. His door is closed.


    B: D, he asked me to print the document for him! Blame him! (D is a colleague at the same level).


    B: suddenly, I can't find my cup. I'm looking for a cup.


    The disadvantage of a person who is unwilling to be responsible is that he will allow his supervisor to doubt his loyalty, because his orders are often shelved or discounted because of a small matter, instead of being changed by others' consciousness.


    Tenth: do not say to yourself, "I am a college student".


    This includes a lot of information.


    1. don't think how tall you are.


    2. don't still ask yourself for students' standards.


    3. don't feel inferior.


    4. don't wait for the care of others.


    5. don't take this as an excuse for making mistakes.


    6. don't forget to find out exactly how much the company is treating yourself.


    Character is the foundation of handling interpersonal relationship and the key to ensure the quality of interpersonal relationship.

    Besides, interpersonal skills are also important.

    Some people do good deeds for a lifetime, while others may be thankless for helping others, not only without gratitude and reward, but also with envy and hatred.

    To sell the same products to the same customer at the same price, some salesmen may be brutally driven out, some of the salesmen may sign the list, or even be regarded as the guest of honor by their customers.


    Interpersonal skills is a very complex topic. Confined to space, I can only do something with my personal experience.


    Simply enumerating, it is unavoidable to make a mistake.


    1., encourage and praise others. Try to avoid criticism, accusation and complaint. Do not force others to admit their mistakes.


    2., learn to listen.

    Don't talk too much. Try to get people to talk more.


    3. if you want to join others' conversation, you need to figure out what others are talking about.


    4. try to be neutral and objective before talking.

    Clear your opponent's real tendency before you show your inclinations.


    5. pay attention to your partner's social habits and imitate them appropriately.


    6. don't interrupt, correct and supplement other people's conversation.


    7. when others are in trouble, take the initiative to help and encourage.


    8. don't pay no attention to etiquette because friends and relatives are friends.


    9. talk as much as possible about what others want and teach him how to get what he wants.


    10. always smile and treat others.


    11., be a person with a sense of humor.

    But don't laugh at yourself when telling jokes.


    12., be a person who breaks away from low tastes.


    13. try to look at the other person's eyes when you talk with others, whether you are talking or listening.


    14. shift the topic as far as possible.


    15., learn to listen to the other side's voice.

    We must learn to express ourselves in a euphemistic way.


    16. you must notify in advance when you visit others.


    17. don't call while others may be busy with work or rest.

    Unless it's a very urgent matter.


    18. when you call someone else, ask the person if he is convenient to call.


    19. one thing that two people know is no longer a secret.


    20. sooner or later, you will tell someone's bad words sooner or later.


    21. don't speak acrimonious words.


    22. remember the names of others.

    Form the habit of occasionally visiting business cards and phone books.


    23. try to socialize with people you hate.


    24., we must respect each other's privacy, whether they are friends or couples.

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