What Is The Interruption Of Conversation?

1. if Customer He said, "I have no time!" then the salesman should say, "I Understand 。 I'm always short of time. But in 3 minutes, you will believe that this is an absolutely important issue for you. "

2. if the customer says, "I am not free now!" the salesperson should say, "Sir, Rockefeller, the American richest, said that it would be more important to spend a day in money calculation every month than in 30 full days! We only need to spend 25 minutes! Please fix a day and choose your convenient time! I will be around your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon."

3. if the customer says, "I'm not interested." "Then the salesperson should say," yes, I fully understand that you can't immediately be interested in something that you can't believe or have no information on your hand. It's very natural and reasonable to have doubts and problems. Let me explain for you. What's the right day? "

4. if the customer says, "I'm not interested in taking part in it," then the salesperson should say, "I understand very well, sir, it's really hard for you to be interested in something that you don't know what's good. That is why I want to report or explain to you personally. Would you like to come over to see you on Monday or Tuesday? "

5. if the customer says, "would you please send the information to me?" then the salesperson should say, "Sir, our materials are carefully designed and drafted, and must be accompanied by staff instructions, and it is tailored to each customer individually according to their personal circumstances. So it's better if I come over to see you on Monday or Tuesday. Do you think it's better to be in the morning? "

6. if the customer says, "sorry, I have no money!" then the salesperson should say, "Sir, I know that only you know your financial situation best. But now it's the best way to make a plan for the future. Can I come over on Monday or Tuesday? "Or" I know. " There are not many people who want to have anything. Because of this, we are now starting to choose a way to maximize profits with the least amount of money. Is this not the best guarantee for the future? In this regard, I would like to contribute myself. Can I come to see you next Wednesday or weekend? "{page_break}

7. if customers say, "at present, we are not sure how the business will develop. "Then the salesperson should say," Sir, we have to worry about the development of this business in the future. Let's look at it first to see if the advantages of our delivery plan are feasible. Would it be better if I come on Monday or Tuesday? "

8. if the customer says, "if I have to make a decision, I have to talk to the partners first." then the salesperson should say, "I fully understand, sir, when can we talk to your partner?"

9. if the customer says, "we will contact you again," then the salesperson should say, "Sir, you may not have much desire at the moment, but I would be happy to let you know if you can participate in this business." It will help you a lot! "

10. if the customer says, "talk about it or sell something?" then the salesperson should say, "of course I really want to sell you something, but if I can give you something that you think is worth your expectation, it will sell it to you." About this, shall we discuss it together and see? Will I come to see you next Monday? Or do you think I could come over on Friday? "

11. if the customer says, "I need to think about it first. "Then the salesperson should say," Sir, have we not discussed the relevant points? Let me ask, "what are your concerns?"

12. if the customer says, "I'll think about it again, and call you next week!" then the salesperson should say, "welcome to the phone, sir. Do you think it will be simpler?" I'll call you later on Wednesday afternoon, or do you think Thursday morning is better?

13. if the customer says, "I'll talk to my wife first," then the salesperson should say, "yes, sir, I understand." Can you talk about it with your wife? About this weekend, or what day do you like?

There are many similar denial of nature, I can not enumerate it, but the way of handling is still the same. Finding is to turn the refusal into affirmative and let the customer refuse to waver. proposal 。 I wish you success in victory.