Don'T Make Deep Marketing Into A Showcase.
Case: a local beer enterprise is facing the competitive environment of the industry. The high-end market is facing the extrusion of Qingdao, Yanjing, snowflakes and other giants. The low end is faced with the low cost competition of local small beer enterprises, and the traditional operation mode is difficult. Knowing that many beer enterprises successfully use the deep marketing mode, enterprises immediately introduce deep marketing to solve the existing problems.
However, this new mode of operation is not suitable for dealers. Because the division of labor is not clear, the implementation of the deep marketing mode has been opposed by dealers at all levels. The dealers who are accustomed to the traditional mode can not accept the new mode, making the contradiction between manufacturers more prominent. In order to promote deep marketing, enterprises have chosen to replace some distributors and increase personnel input, hoping to build a deep marketing mode based on themselves. But the newly added marketing personnel have little experience, while the old marketing personnel are accustomed to the work of "looking for customers, pushing money, ordering orders, drinking and drinking". Formalism is serious, and the phenomenon of deceiving and deceiving the public is widespread, making deep marketing become a "flower shelf", and the market can not achieve the desired effect.
Case analysis:
I think that the reason why this beer enterprise has entered the deep marketing dilemma is not the problem of the deep marketing theory system, but the problem of the operation of the enterprise.
First of all, enterprises must have a correct understanding and understanding of deep marketing.
First, the concept and connotation of deep marketing.
The so-called deep marketing is based on deep distribution, emphasizing the goal of deepening communication and recognition between enterprises and customers, turning from caring for explicit demand to caring for people's hidden needs, a new, interactive, more humane marketing mode and new concept. It requires customers to participate in the marketing management of enterprises, provide customers with unlimited care, and establish long-term cooperative partnership with customers. Through a large number of humanized communication work, the brand of their products will produce a smooth and silent effect, and maintain the brand loyalty of customers for a long time. It emphasizes the color of humanistic concern to the whole process from product design to product sales, and even the stages of product life cycle.
Deep marketing is different from deep distribution. It is not a simple channel integration. It refers to a marketing strategy based on the efficient channel system to provide customers with convenient purchase. By establishing and implementing an effective brand to customer communication system, it can create more value for customers, enhance customer loyalty, and improve customer's name buying and repeated purchase chances so as to maintain competitive advantage. Deep marketing is to re-examine the essence of marketing from the perspective of new horizons and industrial potential. Based on the overall competition concept, the strategy of regional first is targeted at market competition, and the whole process of management is adopted to achieve all-round breakthroughs in marketing.
Two, the characteristics of deep marketing
1, it is the perfect embodiment of new and old marketing theory. We believe that no matter who 4P, 4C or 4R theory is not out of date, no one can replace anyone. The three classical theories are inheriting, developing and complemented each other, which is perfectly reflected in the deep marketing mode. It also embodies the importance of demand research in the theory of 4C (customer), the more value delivered for customer innovation (cost), the convenience for customers to purchase (convenience), and the marketing concept of customer centered marketing, which emphasizes brand information dissemination (Communication). It also reflects the idea that 4R theory can listen to customers' hopes, desires and needs in a timely manner, and respond promptly and responsiveness to meet customers' needs (responses), not only emphasizes user wins, but also emphasizes long-term user ownership, establishing long-term and stable relationships with customers, and marketing activities, which must create value for customers and shareholders, and achieve the goal of win-win relationship (return). It embodies the importance of efficient use of products, prices, promotions, especially channel strategies in 4P theory.
2, channel is not the core, customer loyalty wins. In depth marketing, channel is not the core, but a tool to achieve brand communication with customers and provide convenience for customers. It is far from enough to pay attention to channels only. The real core is customers. It is the soul of deep marketing to attach importance to the research and development of customer needs, to meet and guide customer needs, to pay close attention to the zero distance communication between brands and customers, to enhance the depth of brand information dissemination through channel platforms, and to cultivate and enhance customer brand loyalty.
3, it attaches importance to the coordination and balance of the four core elements of the market, including regional markets, core customers, terminal channels and enterprise customer consultants.
4, pay more attention to the future and potential marketing benefits. Deep distribution can solve product sales problems from tactical level, while deep marketing is from the strategic level, not satisfied with the efficient sales of products at the moment, attaches importance to establishing a lasting and stable loyalty relationship with customers, and achieves sustained brand competitive advantage.
Three, implementation principles of deep marketing
1, the principle of centralized advantage. Deep marketing emphasizes concentrating advantageous resources, carrying out key breakthroughs and developing steadily, and forming absolute advantages in regional markets.
2, the principle of attacking the weak and weak links. In depth marketing, we emphasize that competitors should be broken from weak to strong, so as to minimize the pressure and marketing costs that are not caused by strong reactions to competitors.
3, consolidate the fortifications and strengthen the principles of site. Deep marketing requires a steady growth and long-term development in the regional market.
4, improve the principle of channel control. Channel is a bridge between brand and customer communication, and a channel to realize brand consumption. There is no channel and brand is a castle in the air. Channel members are also customers, which enhance the loyalty of channel members and enhance the channel control power, which is the basis for improving consumer loyalty.
5, customer access rate 100% principles. The principle of deep marketing management is more meticulous, and the rate of access to customers is 100%. It emphasizes that not only within the specified time, the access rate of customers at all levels in the region reaches 100%, but also the access rate of competitors at all levels and other operators who do not operate similar products also reach 100%, so as to enhance communication, enhance understanding and seek opportunities for cooperation.
6, the principle of consultative marketing. Deep marketing emphasizes that marketing is not only a way to sell products, but also a way to improve the quality of customers' lives. Marketing staff should be a good customer consultant, not only an expert in this product, but also a good consultant for customers in other aspects, such as Venus beer training, marketing staff, catering management knowledge, etc., so that marketers can pass on management knowledge and experience to the restaurant owners in the process of selling beer, and receive high praise and enhance customer loyalty.
7, the principle of depth of brand communication. It is the biggest difference between deep marketing and deep distribution to attach importance to brand image building and enhance brand communication efficiency and enhance customer loyalty.
Therefore, in implementing the deep marketing mode, enterprises must do the following:
First, we must have sufficient financial and human resources.
Deep marketing needs to invest a lot of materials and fees in the process of channel flattening and customer relationship deepening. At the same time, a strong marketing team is needed to protect it. Enterprises must have sufficient financial resources, and work hard from the training of marketing personnel.
Two, the implementation of deep marketing can not be haste.
The implementation of deep marketing is a systematic project and needs to be steadily promoted. At the early stage of implementation, we must select the target market, concentrate on energy intensive cultivation, and make experimental plots and model areas. In this way, we can revise and adjust the depth marketing mode of enterprises, sum up experience, and push forward steadily in other markets, so as to reduce the cost risk.
Three, the implementation of deep marketing can not be extensive.
The deep marketing mode will result in higher operation cost, so the deep marketing mode is not suitable for the market. The target market should be focused on the big city market or the local market which has certain influence, huge market potential, large profit margins, strong dealer loyalty and high loyalty.
Four, the implementation of deep marketing must take into account the interests of distributors.
Deep marketing does not necessarily have to replace dealers and make direct sales. Instead, it relies on existing distributors as a basis to pform dealers' concepts and channel models to enhance their operational capabilities. In the end, it is to strengthen the relationship between manufacturers through the implementation of deep marketing mode, enhance the operational efficiency of distributors, rather than simply weaken and reduce their interests. Otherwise, the deep marketing mode of enterprises will come from the great resistance of dealers.
The depth marketing mode emphasizes that "winning is better than seeking the potential, and seeking the potential is better than finding the game". Therefore, before the introduction of deep marketing, the necessary work is to carry out strategic analysis of the market, make strategic layout, and then introduce a new model in the key model market. After successful experience and mature team, the model market will be rolled and duplicated, and finally, the overall marketing will be achieved.
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