How To Write Business Correspondence

Business correspondence and writing norms regulate the role of business correspondence, one is to obtain information or to convey information, the two is to deal with matters related to business communication, three is to communicate and communicate feelings.

The principles of 7C should be grasped in the writing of business letters and telegrams, namely: complete, correctness, clearness, concreteness, concreteness, and concreteness.

The right words and punctuation should be correct, because the content of business correspondence mostly involves the rights, obligations and interests of the two parties in business communication. If there is any mistake, it will cause unnecessary trouble.

It is clear that all words should express their true intentions very clearly and clearly, avoiding double meanings or ambiguity.

Use the simplest common words to tell each other directly.

It is concise: to express the true meaning in the least possible words without damaging the politeness.

Clarity and conciseness often complement each other. Abandoning the cliches and conventions in correspondence and communication can make communication easier and more convenient.

One thing or another will make the letter and telegram clear, easy to read and attractive.

Specifically, the contents should be specific and clear, especially the correspondence that requires the other person to answer or influence subsequent communication.

Courtesy: the tone of expression should show a person's professional accomplishment, polite and decent.

The most important politeness is to reply to each other in a timely manner. The most touching politeness is never doubting or even calculating the honesty of the other person.

Differences of opinion are bound to occur in business dealings, but politeness and communication may resolve differences without affecting the good relationship between the two sides.

It is also a principle that has always been emphasized in drawing up business correspondence: standing on the other side's position.

When drafting business correspondence, we should always look at the problem from the other side's point of view and express ourselves according to the way of thinking of the other side. Only in this way can we communicate with each other.

The types of business correspondence include: letter of correspondence, inquiry letter, reply letter, request letter, notification letter, contact letter.

From the specific functions of the business letter, we can also divide into the following parts: reply letter, order letter, letter of appointment, congratulatory letter, thank you letter, introduction letter, invitation letter, letter of contact, letter of apology, sympathy letter, letter of condolence, letter of promotion.

A letter of correspondence, a letter to you, Mr. Zhang, Mr. Zhang: he has obtained your name and address in the Journal of chemistry, and is looking forward to establishing business relations with your company.

Our company is one of the largest exporters of chemical products in China. It has fifty years of business experience and reputation.

Our service and product quality guarantee will satisfy you.

If you want to know more about our credit, please refer directly to the Bank of China, Shenzhen branch.

I hope to hear from you soon.

In January 26th of 2005, January 26th, we were informed by the letter of inquiry: "the company has contacted with our company on the supply of pure cotton t-shirts. Please let us know in the price of CIF St Paul Brazil and how much the price is.

At present, the market for cheap shirts is very good, or your quotation is reasonable. Our company may require immediate shipment.

Therefore, we are grateful to you for your special discount.

In March 20th, 2005, Ltd., a letter of request from the Eurasian Industrial Co., Ltd.

The catalogue you require is sent separately. We hope you will be interested in the conditions listed.

The quantity and price of the order are explained separately in the table. At the same time, the table can also be used as an order form.

There are many new models on the pages of the 8 - 8 - 9 - 8 - page. This is a fashion in this year's handbag exhibition.

Because we have received a large number of orders, we must make every effort to fulfill it. We suggest that you inform us of the instructions of our products as soon as possible.

In August 10th of 2004, August 10th, we have been informed by Mr. 1, Mr. Li: we have received your letter of March 10th. We have emphasized the importance of delivery of our order No. 816th. We must deliver the goods before April 30th.

Although the goods have been shipped out, you have not received any information from you. You have no choice but to cancel this order.

Because our customers insist on delivery date, it is a pity to make a real decision.

Eurasia Industrial Co., Ltd., 2005, April 12th