Guide The Guests To Be Courteous

Leading guests to see their superiors should strictly follow the social etiquette on which the left is the lower right.

When visitors stand in front of us, we should naturally move from face to face reception and Chen dialect to the left side of the visitor, and push forward with the left hand ahead of time.

We only need to occasionally make some guidelines at some juncture, such as turning around, going upstairs and entering the door.

Gestures such as shaking hands, slightly open wrist, and finally there is a freeze, elbows extend slightly, the whole process is smooth and natural, and the details of the whole child is very exquisite, only to reveal a specially trained taste.

In addition to our positions and gestures, we should always turn around and watch our guests' movements, maintain a professional smile and listen carefully.

A serious concern is thoughtfully, listening to a slight nod, looking at the ground, occasionally exchanging eyes with others, and talking with visitors.

When talking, people are walking forward, but the upper body and head should be sideways. As the content of the conversation comes to see the guests from time to time, they always take account of the situation ahead. This is a very natural gesture.

When we go up and down the stairs, we should take the lead and remind or signify the changes of the guests at foot.

When the elevator enters the elevator, most of the elevator switches are placed on the right side of the elevator door, and our position is on the left side of the elevator. Obviously, we have to respond in advance. Therefore, when there is a distance of three meters away from the elevator door, we should speed up the step cutting rapidly, and then use a diagonal slot before the guests to switch to the front door from the front of the elevator in front of the guests. It is just the elevator switch, then turn to the left on the left, stand at the door of the elevator ladder, and press the elevator switch with the right hand. When the action is completed, the visitor is just standing at the elevator door.

When the elevator door opens, we use the right hand to hold the open button, and the left hand reaches the elevator door to show its hand.

When the passengers entered the elevator, we quickly stepped into the elevator, a diagonal line, and switched directly from the elevator to the side. When we turned around, the elevator switch was on our right side.

When the elevator reaches the designated floor and opens the door automatically, we can continue to press the button open with our right hand to ensure that the guests will not be clamped by the door when they get out of the elevator.

After waiting for the guests to walk out of the elevator door, we will quickly move to the left front of the guests and continue to lead.

When we are in the lead, when we enter or leave the elevator or room, we always have visitors.

When we are leading the guests to the door of our boss's office, we should stand outside the door and ask for advice. We inform our superiors that we have arrived. We can open the door and let the guests in if we get clear instructions from our superiors.

If visitors and our superiors have never met, then we should give a brief introduction to each other when we meet.

At this time, we are still standing on the left front of the visitors and the front stone of the boss, and the three constitute a glyph state.

When we introduce, we use left hand to open, palm up, spread to our superiors, and introduce our superiors to visitors.

Then, put your left hand back, put it in front of your abdomen, and then extend it to the right side. It's still the palm up, spreading to the visitors, and introducing the visitors to the boss.

Of course, when you introduce a visitor, you can also use your right hand to indicate, but pay attention to the introduction of this gesture. You must be clear and not vague.

Between the two, gestures can not be carried at one time, and must be extended and collected.

This is neat and clear.

In the office of the boss, there will be a number of reception areas assembled by large and small sofa. After the guests are seated in the office of the boss, the tea should be served according to the number of visitors. The tea can be done by the senior secretary or by the receptionist. There is no definite rule, but the reception specification of the former is quite high.

Generally speaking, when our superiors receive our friends and family, we do not need our company. We only need to arrange for advice and consult with our superiors, and when we confirm that there is no other need, we can retire with interest.

If we are asked to be on the side or business customers, we have to put aside what we are dealing with at hand, and concentrate on accompanying our superiors or visitors to do the appropriate reception.