Netease Koala Canada Goose Incident Concluded That The Detection Of Goods Is Genuine.

At noon on March 14th, it was reported that the canadian goose incident in NetEase koala had the final result.

Subsequently, Tencent "Shenzhen net" and Hangzhou Binjiang District market supervision and Management Center for consumer protection center pan Jie to get in touch, pan Jie to Tencent "deep web" said, NetEase koala Canada goose has been identified as genuine: "we filed in January 25th, and now the results come out, the conclusion is genuine.

We sent the objects to Canada geese by their subsidiaries in Shanghai, Canada. They were identified as authentic products, and the English version was "Original".

Subsequently, NetEase koala said to Shenzhen net:

"1, we are very pleased with the result.

2. in the past three months, we are deeply sorry for the confusion and confusion caused by the dispute between the true and the false of the goods to consumers and the public.

3., as an electronic business platform that has only been established for 4 years, it is far from the standard of excellence.

In the future, we will adopt a more awe inspiring attitude to accept suggestions and suggestions from users, and constantly improve and improve service levels.

4. the difficulty of cross border commodity inspection has always been a pain point in cross-border areas.

We will also unremittingly push forward the establishment of the service mechanism.

It also calls on peers and relevant departments to work together to promote the establishment of overseas sales agencies of well-known overseas brands, specializing in authentic identification, after sale maintenance, and so on.

5. please rest assured that NetEase's koala's pledge of "genuine guarantee and fake one pay ten" will not change, and the higher quality goods and services will never change.

At the end of last year, consumers were suspicious of the canadian goose down jacket bought by NetEase koala.

Subsequently, the canadian goose official reply to Ms. Huang identified the down jacket as a fake.

In January 8th this year, NetEase koala released a statement saying that it had identified the two official identification of the canadian goose, and identified the same down jacket as genuine.

However, according to Ms. Yu, after she questioned the canadian goose authorities, the canadian goose official replied and apologized, indicating that the two cases were all "unauthentic".

On the afternoon of January 15th, the Hangzhou Oriental notary office and the NetEase koala related people brought the controversial canadian goose down jacket at the entrance of the Dongguan goose after-sale maintenance agency designated by the canadian goose in Guangdong, China, but the gate was closed.

Subsequently, the Binjiang Market Supervision Bureau of Hangzhou City, Zhejiang province said that Ms. fang had formally filed a complaint against NetEase koala.

According to the text message disclosed, the Binjiang market authority also asked MS to send the evidence in written form to the designated address.