How To Reduce Workplace Conflict?

In the TV series "stepmother", when the young stepmother saw the child trying to embarrass her and mischievous, she was very angry and broke the glass.

But she immediately realized the consequences of further conflict. When she thought of her mother's responsibility and rational reason, she suddenly dispel her anger, sweep away the glass residue and apologize to her child, and reconcile.

。

When a conflict occurs, it is certain that if you think of a consequence in your heart, think of your responsibilities and sublime yourself to a rational and open-minded person, you will be able to control your mood and ease the tension.

In daily work and life, there is a conflict between colleagues and subordinates. If they do not control themselves, conflicts will intensify and affect their work and hurt their feelings.

Therefore, it is very beneficial for netizens to master some skills of self anger, which can reduce workplace conflicts.

Here, Xiaobian gives you three ways.

Parkinson, a famous British statesman and historian, and a famous British management scientist, "in the book of knowing others and good deeds", said: "if there is a quarrel, remember to avoid your mouth."

First listen to others, let others finish, try to be modest, sincere and reasonable.

It's hard to win people's hearts by quarrels. The immediate solution is to give each other heart. "

The characteristic of anger is pient. After the "Qi tou", the contradiction is easier to solve.

When other people's thoughts can't agree with you, and at the same time, they find it difficult to convince each other, listening to each other will make the other side realize that the listener feels his opinion.

In this way, it not only suppressed its own "gas head", but also helped to weaken and avoid the "gas head" of the other side.

Professor Aulhelm Juris, an American business psychologist, has put forward the three rule of calmness: "first, lower the voice, then slow down, and finally straighten the chest."

Slowing down the voice and slowing down can relieve emotional impulses, while chest straightened forward will weaken the impulsive tense atmosphere, because people with emotional agitation and intense tone tend to lean on their chest. When the body leans forward, they will make their faces close to each other. This kind of speech posture can create tension for the earth.

Carnegie Mehlen, a business professor at the University of California, met a programmer and his boss in a computer company in California. He had a dispute over the value of a software. Kelly suggested that they argue with each other in their positions. After five minutes, the two sides realized how ridiculous their performance was. Everyone laughed and quickly found the solution.

Between people and people

In the process, psychological factors play an important role. People think they are right, and the other party must accept their own opinions.

If the two sides can exchange roles in the exchange of opinions and think in their own places, they will avoid the two sides being angry.

75% of the office workers are in urgent need of on-the-job training, 68% believe that language learning should be strengthened, 64% of them want to strengthen their professional ability, and 51% of them want to verify the photos, so as to break through the bottleneck of their careers.

Some people believe that future professionals should have five professional skills, including bilingual ability in the international era, learning and managing language programming skills, understanding the financial evaluation capabilities of enterprise financial reports, and conquering themselves and conquering others.

For more information, please pay attention to the world clothing shoes and hats and Internet cafes.