Know How To Refuse Others In The Workplace

Most people who are afraid of rejection are afraid of hurting the feelings between colleagues, or think that the other party looks up to themselves when they ask for help. If they don't agree, they may appear incompetent. How can you refuse without hurting your feelings?

　　 1. Do a good job psychological construction

Experts in workplace psychology believe that everyone must first recognize that they have the right to reject others. Secondly, find a place where you can speak freely and consider the time of conversation. The next step is to figure out which part of the request to reject, and be prepared in advance to clearly convey the message that "I can't help you with this part, but I can help you if I change it to...". Finally, imagine what might happen after the message is delivered.

　　 2. Find out the options other than "Yes/No"

When colleagues ask for help, they can only accept or refuse consciously, and there is no room for change, which is one of the reasons why people cannot refuse. In fact, as long as you refuse others' requests as if you are negotiating with the other party, you can break down the barriers in your heart and it is not so difficult to speak.

Assuming that 100% of the requests are fully accepted and 0% are completely rejected, then try to propose 90%, 70% or 50% solutions to the other party. You can evaluate the "content", "deadline" and "quantity" of the request. For example, 90% of the acceptances are "if the deadline is extended for three days, it will be done"; 70% accepted that "I can't be the project manager, but I have no problem participating in the project".

　 3. Thank you before rejection, and after rejection Apologize

There is also a set of fixed patterns for rejection: first, thank the other party for the invitation; Then use the buffer sentence "Sorry" and "Regret" to continue, so that the other party has the psychological preparation to be rejected; Next, give reasons and add a clear refusal: "I can't attend because I have an appointment that day."

If declining is a relatively unimportant invitation (such as a dinner party), just say that today is inconvenient; But if you want to refuse extra work, you must give the specific reason why you cannot work overtime tonight. Don't forget to add an apology, and hope to maintain the relationship at the end: "I'm really sorry, if there is a chance next time, I will be very happy to participate."

　　 4. Refusal by phone or e-mail should be very gentle

Telephone communicate You can't see the expression and action of the speaker. Sometimes, even if you are polite, the other person will still feel that you have a strong attitude. Therefore, when speaking on the phone, you should add buffer sentences to be considerate of the other person's mood as much as possible. E-mail does not even have the cadence of voice, which is easy to give people a sense of business. Therefore, emotional words should be added.

　　 5. Face each other and relax your eyebrows

The posture, expression and tone of speech will also give people different feelings. When refusing, try to face the other party as far as possible, and it is easy to feel alert when turning sideways. Frowning will also give a negative impression. Try to consciously relieve the eyebrows, and it is most appropriate to speak with a gentle expression close to a smile.

Are you scared to death about that? The problem is, that's exactly what you need to do. Do you think the company is willing to hire employees who can only do simple things that anyone can do? Of course not.

Whether it's to promote yourself better in the workplace or to keep healthy, you have to face the fact that sometimes you have to do things you hate. Calm down and do what you don't want to do, because whether you like it or not, this may be the problem you need to solve urgently.

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