I Share With You 10 Amazing Secrets Of The Sales Champion.
It may take three years or two to study hard at a cold school, but learn to do well.
Sale
Experts need to explore for a lifetime. Now, Xiaobian reveals the 10 great secrets of the sales masters, sharing with you!
1. Sales psychology
Customers want cheaper than they want.
Second, do not argue with customers, but discuss value with customers.
There are no wrong customers, only bad services.
It is not important to sell what is important, but how to sell it.
There is no best.
product
Only the most suitable products.
There are no goods that can not be sold, but only those who do not sell them.
Success is not luck, but because there is a way.
2, selling art
Customer question: what advantages do you have compared with A enterprises? If you are talkative, you will fall into the trap!
The suggestion is rhetorical question: if you ask this question, you must have known about A products. What aspects do you think is most satisfying to you, and why?
The answer is finished, and then you can say with a calm voice: I understand very well that these functions are also available for us. Besides, the sales are very creative, and it is a profound knowledge. It is a kind of art work which combines the knowledge of marketing, psychology, eloquence, performance studies and so on.
Therefore, the use of hands is labor; the use of hands and minds is the helmsman; the use of hands, minds and minds is an artist; only the use of hands, minds, hearts and legs are qualified salesmen.
3, sales strategy
In the Wal-Mart supermarkets in the United States, beer and diapers are sold together, which makes diapers and beer double sales. The reason is that American women will ask their husbands to buy diapers for their children after work, and men will buy their favorite beer after buying diapers. So it has become such a magical sales effect, which is cross selling and related sales. As a salesperson, we should be good at observing and learn to study sales strategies. A good sales strategy often brings different results.
4, five hidden rules in the bargain.
1, never make a bid first. Whoever opens first will die first.
2, never accept the starting conditions of the other party, who will accept the loss.
3, the price must be lower than the expected target of the other party, not killing is a fool.
4, the color change, let the other party feel that his asking price is too scary.
5, choose to leave at any time, forcing the other party hastily to decide.
5, the most profitable character is perseverance.
Investigation found new
business
80% of them have to make fifth calls with the same person to talk.
48% of salesmen lost a customer source after making the first call.
25% gave up after second calls.
12% give up after third hits.
10% continued to make phone calls.
10% of those who do not give up are the ones who earn the most.
6, shaping value
At first, black pearls did not sell well. Many people thought that they were not greyish and grey.
Later, businessmen placed black pearls in the window of Fifth Avenue, marked an unbelievably high price. At the same time, they continued to advertise, placing black pearls in the contrast of diamonds and precious stones.
In this way, I did not know the value of geometry, and I was praised as a rare treasure overnight.
If you can't create value, you will not be able to afford the price. If the value of your product is in place, you can also sell a good price.
7, practical sales skills
First, sales do not require you to change others.
Second: the success of sales depends on the customers' interest.
Third: how to identify: who is the customer? Who am I?
Fourth, establish common beliefs and values, and use "us" more.
Fifth, use "but" less, and use "Simultaneity" at the same time.
8, three things to visit customers.
1) pay attention to let the customer say, every 45 seconds, we must mobilize the customer to say 15 seconds.
Keep pace with each other.
2) 3 minutes later, we must find the interests of customers and guide the topic to the hot spots of the other side.
3) strive to make customers remember their unique characteristics, rather than the company, not the product.
Pay close attention to the psychological expectation, character, quality and experience of the other person.
9, convenience store sales tips
1, the best beverage is in the store: let you go for a stroll.
2, interrelated items should be put together: stimulate your needs and let you buy more.
3, there will always be snacks in front of the cash register: let you buy something you didn't want to buy.
The layout of store structure is meticulous, and every effort is made to induce customers to spend more money.
Do you usually find these secrets?
10, ways to resolve customer complaints
High intelligence quotient is the golden step to resolve customer complaints.
1. play empathy and listen carefully to complaints.
2. expresses his gratitude and explains why he paid attention to his complaints.
3. wrong, apologize for the matter, yes, apologize for the mood.
4. the commitment will be dealt with promptly and actively compensated.
5. propose solutions and timetable, ask the other party to confirm.
6. confirm the satisfaction after work.
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