Leaders Should Learn To Deal With Subordinates' Contradictions.
Just like conversation, dealing with the contradictions between subordinates is an indispensable and important part of leaders' daily work.
Practice shows that if small contradictions are not handled well and handled unfairly, it will not only reduce the prestige of the leadership, but also affect the whole department.
Work efficiency
。
If the contradictions develop further, the leaders' ability to work themselves will also be seriously questioned by their superiors.
Therefore, learning to deal with contradictions among subordinates is a necessary skill for modern leaders.
First of all, pay attention to principles.
When leaders deal with contradictions between subordinates, the first principle to be grasped is to be calm, fair, impartial and not to take the opportunity to retaliate.
After adjusting our mindset to a fair role, as a leader, we need to master some contradictions.
Skill
We can be fully confident of resolving the contradictions.
Another principle is that both sides of the conflict should be careful to talk to them alone. It is better to record the focus of the problem in order to verify, and then organize them to communicate with each other and resolve conflicts.
Second, we must be good at "fire fighting".
When conflicts occur, the emotions of both parties are very exciting.
At this time, leaders must not add fuel to the fire and deal with conflicts immediately.
The best way to deal with this problem is that the leader first tells the parties that he has accepted the contradiction. Please both go back to stabilize their emotions first, so that they can calm down their minds and never act impulsively. Then they will explain to the two parties that they will talk to them later and find out the details of the matter in detail.
After the leader's "cooling" treatment, the subordinates who are in conflict will more or less regret. At this time, the leaders will take comfort measures, listen to their respective reasons and grievances, understand their troubles and do their ideological work well, and the contradictions will be solved.
Third, learn to coordinate.
If the contradictory side is in the leader's
Persuasion and education
Now, we have realized our own mistakes, but because of the problem of face is unwilling to admit each other's mistakes. At this time, as a leader, do not force him to admit his mistakes in person.
A reasonable solution is to create a private atmosphere for relaxation and create conditions for the two sides to shorten their psychological distance, so as to ease the contradiction between them.
If it is difficult to determine who is right or wrong, it is more important for leaders to compromise with each other in order to get things done.
Leaders can integrate the views of the two sides on the basis of fully recognizing their respective views and improve them. That is the best way to solve the problem.
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