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    The Old Customer Is The Shop'S Treasure.

    2015/3/6 16:18:00 41

    Old CustomersBusinessSkills

    Invite customers' information or

    Telephone

    Do not be too commercial, such as new money to store, special price clearance, preferential activities such information too old-fashioned, too purposeful, its effect can be imagined.

    If you really want to invite customers with this kind of information, you'd better emphasize that the activity can only be attended by VIP customers, and the words and mood should be properly decorated so that customers can truly feel the value of the activity so as to enhance the effect of invitation.

    In order to enhance the effect of invitation, shops need to keep in touch with old customers and provide more touching services for old customers. This is very important. Only when this job is done, can the effect of late invitation be guaranteed.

    Some shops are too conscious of "result thinking". They usually ignore customers. When new customers come to think of old customers, or old goods stores begin to call old customers, this "result thinking" consciousness should gradually change to "process thinking" consciousness. Only when they usually put their relationship in place, will the effect of invitation be guaranteed.

    Invitation phone or

    information

    The best way is to provide value-added services with no purpose or for customers, such as organizing customer friendly activities, close fitting designs, wardrobe sorting, etc., to attract customers into stores or to sell them in the process of serving customers.

    There is a grade software user who makes high-end.

    clothing

    The boss did a very good job. Her shop made a "VIP customer wardrobe collation and matching" activity for the old customers. After the customer made an appointment, the store dress collocker went to the customer's home to help arrange the wardrobe, explaining how to match the clothes in the wardrobe reasonably, and how to store and maintain all kinds of clothes.

    These humanized services have made very good sales results and produced unexpected sales results.

      

    Why do we call the old customers on the phone, but there are very few customers. Even some old customers are disgusted with it.

    Shopping guide: Mr. respectful Mr. X. in order to improve the knowledge of VIP costumes and enhance the quality of self image, my brand hired a senior image consultant to carry out the "personal image design" lecture for VIP gold card customers.

    You are our VIP member. We sincerely invite you to join us. Our image consultant will provide you with personal dress advice and fashion consultation, and a large number of exquisite fashion materials will be sent as gifts.

    Due to limited venues, this activity is restricted to our distinguished VIP members.

    Shopping guide: Dear Mr. X, you are our VIP member. In order to give you feedback on your brand's long-term support, we decided to hold a special sales campaign for VIP member customers on the 5 th of this month.

    You will receive the lowest discount in the market, which is restricted to our distinguished VIP members.


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