All Kinds Of Etiquette For Business Greeting

When it comes to daily social greetings or business greetings, most of the North Americans learn from childhood: when they meet and greet each other, they should hold their hands tightly while looking straight at each other. Conversely, if you hold a soft "dead fish" like hand and a pair of avoiding eyes, you will feel very bad. At the same time, you will feel that "this person does not know how to shake hands with others". In fact, when your parents train you to "hold and look straight ahead", it is likely that some other parents are educating their children, "if you must adopt a Western handshake habit, do not hold it too tightly because it is rude, and do not stare at other people's eyes because it is impolite."

In many parts of Asia, there are places in Africa and Latin America that stare at other people's eyes, especially those who are older than you. As for our own people, it is also the tradition of the United States to look directly at the elders and show respect for their elders.

In Japan, the traditional greeting is bow. Many Americans believe that Bow It is a very disgraceful behavior. They often announce loudly: "I will not bow to anyone!" while in Japan, bowing is regarded as a respect and modesty. Most experienced international Business affairs People understand the benefits of "respect for others" and "modesty", so they will not hesitate to bow to others in such a situation.

In Southeast Asia, "Wai" means greeting. In India, the same kind of greeting is called the "ten rites". The ceremony is to hold hands in front of your chest in prayer, while lowering your head slightly. For Americans, the most appropriate response for men or women is to nod politely, without wai..

In New Zealand, people in Maori tribes To greet The way is to rub their noses together; in some parts of Central Africa, friends spit on each other's feet when greeting each other; in Tibet, China, the traditional way of greeting is to stick out your tongue. For the first time visitors, people often do not expect them to use any similar greeting. But if you are visiting your host for the second time, or if you are familiar with your host later, you may be more appreciated by the local people in order to show respect and follow the local people's greetings.

Related links:

International business operation is inseparable from the convenient communication tool of telephone. Can you be polite when your voice travels around the world through a microphone?

The charm of intonation can be seen in a clear and pleasant tone. The phone can show the speaker's professional demeanor and amiable character. Although the other person can't see your face, your joy or irritability will still be shown through intonation. When making a phone call, the tone should be calm, soft and serene. If you can talk to your partner with a smile, you can make your voice sound more friendly and enthusiastic. Do not chew gum or eat while you are on the phone.

A proper question and answer call should be answered immediately after the second bell rang. After courtesy greeting each other, the company or department name and its name should be initiatively addressed. Avoid picking up the phone and asking: "Hello, whom do you want?" similarly, the caller needs to leave a message, and the name, unit, telephone number and message should be clearly stated in the simple language. When the telephone conversation is finished, it is usually suggested by the caller, and then be polite to each other. No matter what the reason is, the caller should be responsible for redial.

It is most common for a telephone message to complain in a commercial complaint that it is not common to return calls in a timely manner. In order not to lose every opportunity to make a deal, some companies even make the reply to the telephone message within one hour. Generally, a reply should be given to the telephone message within 24 hours. If the caller is not in, he will leave a message indicating that you have called back. If you really can not return the call in person, you should trust others to do so.

Pay attention to the time difference. Make sure the regional time difference and the difference of working hours between different countries before making a phone call. Do not telephone on the day off to discuss business, so as not to affect other people's rest. Even if the customer has told you the phone number at home, try not to call home.

In the United States, you can sell products to people you never know by phone. In Europe, Latin America and Asia, telemarketing or long time business on the phone is unacceptable. The best way to develop good business relationships is to talk face to face with customers, while telephone is mainly used to arrange interviews. Of course, once the two sides meet, it will be more convenient to use phone calls.