Six Shopping Guide Experiences That A Salesperson Must Know
Couture
The salesperson must be active, active and friendly.
When there are no customers in the shop, they know to take the initiative to find customers instead of sitting in the shop and waiting silently.
When customers come near, say hello in a very friendly way, making customers feel embarrassed not to go in and take a look.
Courtesy and warm greeting can pull many customers into the shop.
Customers enter the shop and watch clothes to make a good foundation for selling clothes.
When you greet, introduce the characteristics of your shop voluntarily, for example,
New fashion
Just arrived, offer discounts, specialize in Korean clothing, etc., can be introduced in short language to customers, increasing customer's attention.
After all, who likes new clothes, and who wants to buy the best clothes with the least money?
I think you must have this kind of experience. Sometimes when we shop in a store or shopping mall, we will encounter some overly enthusiastic shopping guides. They will greet you from a distance. When you walk into her counters, he will follow and follow, and start chattering about their costumes.
As customers, they like to have a relaxed and free shopping environment for their appreciation and selection. Instead of indiscriminate introduction, they will feel an invisible pressure and run away as early as possible.
Therefore, we must avoid "not too enthusiastic".
Active inquiry
customer
What kind of clothing is needed is very important. If customers want to buy pants or shirts, it means that customers do come to buy clothes.
The next step of the salesperson's introduction can be more targeted.
After asking, if the customer wants the style shop is not, it is necessary to take the initiative to introduce similar clothing to replace.
We can't just say, no, and let customers walk out of the shop.
When customers still disagree with the opinions of the shop assistants, they will no longer talk about unnecessary words. It is best to ask customers to try them on, because the language is powerless, and the words are empty and empty.
In order to prove their point of view while leaving customers to spend more time in the store, it is best to ask customers to try them on and try to guide customers again with the effect of trying.
It is very customary for customers, especially female customers, to take companions while shopping.
Peer opinions have a strong interference on the choice of customers.
If the customer is not satisfied with the clothing, he can make his partner give advice and ask the customers' opinions in time.
Of course, if partners do not agree with clothing, it will play an opposite role.
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