Clothing Guides Should Respond To Customer Needs
1, individual centered customers: this type of customer usually shows the assurance and principle of choosing products, and will not easily change their ideas and practices because of others' persuasion.
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Shopping Guide
If you encounter such a customer, you should carefully observe your clothes and actions, if it's something.
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If you show interest or concern for a particular garment, you can take the initiative to find the right size for you to try on, so that a successful paction will get twice the result with half the effort.
2, left and right.
customer
This type of customer often hesitates for some small reasons. The clothing guide should take the initiative to talk with him, understand the reasons in detail, and consider the customer's point of view, and put forward reasonable and objective suggestions. He should pay attention to the professionalism of the tone and content, and make the customers choose easily.
This will not only help customers choose the right clothes, but also win the hearts of customers.
3, talkative customers: greeting such customers should speak less and listen more.
If you want to pick up the products that you need for your customers at the right time, avoid arguing with customers.
If there were more customers in the clothing store at that time, the clothing guide buyers were busy, so they could tell the customers politely to greet other customers first, but they could not ignore such customers.
4, less customers: such customers will be more difficult to grasp their internal needs, so we must carefully observe and determine their interest points, and then take the initiative to attack, professional about the advantages of clothing, etc., pay attention to the language should be concise and clear.
5, picky customers: first of all, we should be confident in our own clothing products, so that we can have the courage to face the customers' fastidious. When customers are fastidious about clothes, we should be full of confidence and let them know the quality of products and let them know the quality of products, and they will be able to conquer customers with professional knowledge and quality assurance products. This is the best way for these customers.
The above are the five types of customers who are more common in the process of clothing sales.
In short, clothing buyers should adopt different shopping guide methods in order to ensure the success of sales.
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People like to be petty and cheap. Many customers also have the mentality of taking advantage of love when buying clothes. Everyone likes products that are cheap and good, and they want to spend more money on the same money.
In the clothing sales process, if the clothing store offers enough attractive, it can naturally attract customers to come to buy.
Gifts must have certain purchase conditions. Although the price of the gifts is not high, many customers are unwilling to pay for the gifts directly, but they are very willing to get gifts when they buy clothing products, which will largely satisfy the customers' psychological advantages.
The mentality of spending less money is similar to the mentality of taking advantage of it. Spending the least amount of money to buy more is the common psychology of all customers.
Clothing sales promotion, discounts, membership cards and so on, all of these can make the customers spend less money, but they get more benefits. The key to seize the customer is to let the customers understand the difference between the original price and the current price. The clothing guide can also tell the customer how much money they can buy for a garment, so as to stimulate customers to buy clothes.
Some clothing stores offer priority, gold cards, membership cards, and enjoy special service treatment. These are all customers' Honor and dignity.
These measures are very attractive to some white-collar women because they prefer to be respected and respected.
Young people generally have the mentality of making themselves different. Nowadays young people like to pursue their individuality and show their individuality.
Therefore, fashion, fashion, personality and brand clothing can stimulate their desire to buy.
If the clothing store is targeted at young people, it is necessary to cater for them to make themselves different from others. When purchasing, try to find the source of fashion and personality.
People have psychological comparisons, especially female customers.
In the clothing sales process, if we can skillfully use the customer's psychology of comparison, it is also a very good way to improve the sales performance of clothing.
The psychology of comparison can be divided into the same age comparison, the same unit comparison, the same level comparison and so on. The clothing guide can find the customer's psychology of comparison, and then take this as the breakthrough point, and then make a brief introduction and recommendation from the aspects of the function, characteristics and user situation of the clothing products, so as to stimulate the desire of customers in the heart.
In this way, the chances of success will be much greater.
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