Let Your Store Staff Understand Customer Psychology.

Confucius once said, "do not impose on others what you do not want."

Modern people emphasize the importance of empathy and understanding.

All this is the reason.

In all sales activities, store sales is the simplest and most direct sales activity in the most concentrated place.

Compared with other marketing methods such as door-to-door promotion, online marketing, direct selling and pyramid selling, store sales still occupy the largest market share.

In the eyes of consumers, it is also the most intuitive, convenient, safest and most secure consumer choice. It is also the first choice for entrepreneurs to start businesses and start businesses.

In the sales activities of stores, besides franchising, brand monopolization, chain operation and brand wins, many stores have to win sales by service.

Today, with the growing commodity economy, the concept of "customer is God" is increasingly popular in the people-oriented society under the guidance of the buyer's market.

You do not mind how much money I have, you do not mind what I am, as long as I enter your shop is God, the shopkeeper (of course, including shop assistants) will be able to respect me, so I have to accept my pick and choose, and have to meet my requirements (even if unreasonable demands, you can only smile face to face, patiently explain).

This is definitely the progress of society.

What stores are bullying, what are you conceited, and you must all converge in front of customers.

You have to enjoy the treatment of God and you go shopping.

In fact, in daily life, we are both

God, we all accept the services of others, and at the same time, we are service providers, whether or not we sell goods in our hands. When we pass down the results of our work, we should consider the receiver - and if he is God, see if he is satisfied.

If we are not satisfied, we will have to do it again (or replace the new product) until the recipient (God) is satisfied.

If everyone in our society has such a mentality, can quickly change roles in life and work, I think a harmonious society should be realized.

However, life is very real, the reality is very cruel, discordant voices every day, the phenomenon of disharmony everywhere, disharmonious behavior will always appear.

Is it terrible? It's not terrible! "Gentlemen are different but different."

For thousands of years, it has not changed yet.

This is the bad quality of the nation.

Everyone has money, but money loves everyone.

This is the heart of the people, and this is human nature.

There are ancient people who advocate "preserving the natural and destroying the human nature".

I advocate that "Heaven must exist and humanity will never die".

Therefore, I advocate that managers of store sales must make employees understand customer psychology.

Customer entry is a prerequisite for business.

Where there is no stream of people, where will the capital flow?

When God comes, you ignore it, and the God of wealth will turn away.

You know, God of wealth is God's footman.

If it's a big store, you just need to smile and welcome. If it's a franchised store, I'm afraid you'll have to greet it.

After all, courtesy is not surprising.

If customers choose

When you are hesitant and unsure, you can come up at the right time and ask God what needs your help.

Remember, it's not too early.

Too early, because God is ashamed (you see, I buy goods, even buy nothing, shame), he will leave early. If you are too late, because you are too cold (if you take me seriously, I do not want to buy it here), you will leave in a hurry.

When we introduce goods to God, we should neither exaggerate nor be willing to be satisfied.

If God is short or fat, you have to say that there is no individualized design for goods, and there must be no words of disrespect to God.

If God's choice is not yours,

You can honestly express your opinion, but you must say: "what you like is the best."

And when you introduce a half day, God does not appreciate it. If you throw away, you must not cynical.

Maybe this is God trying to test your sincerity and patience. At one forty-five, God will come to you. Without saying anything, throw away the exact sum of money and take away the goods you just recommended (because God went out again and found that you were the most honest).

Even if God did not go back this time, maybe he would come again.

To be hospitable and hospitable, even if there is no deal today, maybe God will patronize him tomorrow.

There is no trivial matter in service, and it is appropriate to win the details.

Customer psychology is not complicated. We should use our ability to look at our daily life and use our etiquette in everyday life to treat every customer as your favorite person. Your customers' psychological knowledge is enough!