Language + Action = Service Set Korea Fashion South Korea Less Lady Dress
A terminal store product style, quality, price is in line with consumer groups, as a guide to play a guiding role, how to let consumers buy.
The price of goods is bullets, and the guide is assistant launchers.
Collect Korean brand women's clothing to share with you terminal store service:
Consumers are attracted by the style of your products.
Enter shop
Many guests will wear their clothes in the mirror to make a comparison. They will not try them on in the fitting room. They will not be able to communicate with customers further. Sometimes customers will turn around and walk away.
As a shopping guide, we need to guide and encourage consumers to try it on. There are many shopping guides in the daily communication with consumers: "beauty, this is our brand new launch, you go in to try it on."
Language communication is right. Communication through scientific research language influence is 11%, 10 affects one, turnover rate is very low, which is why some consumers will also use language to refuse to try on.
The effect of scientific research data movement (visual) is 83%.
This is also a detail action that will often be overlooked as a shopping guide. When you take the steps as a guide, stretch out your hand and make your posture, while pulling out the fitting room, ask: "beauty, please try it on here."
The data show that 6-8 of the 10 will go homeward.
Try them on?
However, a deal was concluded.
At the same time, are there any consumers who are trying to wear it? Maybe they will be embarrassed at that time. No, because she has doubts about your product or there are other options. You can go on to introduce other services to her.
Maybe some shopping guides will have doubts: "this is not forcing customers to try them on."
This is not compulsion. It is because you are not familiar with the goods you sell, and you do not have enough confidence.
When a shopping guide lady opened the door for you personally, did you still feel forced to use it? That's the service request.
With a discount service, there is no discount.
commodity
。
The paction rate will not be discounted.
Excellent shopping guide is service, service = language + action.
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