Workplace Communication: The Art Of Learning To Listen

On weekends, you can go to a friend's house to gather, and all of your discussions will be fixed on the next year's study plan. Suddenly a friend said that her first lesson in the coming year is to learn to listen, learn to stop interrupting others, and let others finish what they want to say, and then express their thoughts. It sounds very unexpected. Is it still necessary to learn? It is not parents who have been here. They have been working for many years. Do they still not listen?

She laughed and said, "how many times have we been complaining when the former leaders convened the meeting? How did we not finish it? Always unconsciously interrupting, or wandering away from the mind, did not understand the meaning of the boss at all, and did a lot of useless work, and then kept communicating with the leaders and explaining what they meant. It was all because they didn't understand the meaning of the leadership first, only later did they have poor communication."

Indeed, this situation is very common in the workplace, many people will feel that communication is a very difficult thing. With the acceleration of working frequency, we are no longer willing to receive too many unnecessary information. We always seem to be in a hurry, because we are too busy to speak.

For a long time, "saying" has become the way of communication for more of us. When we are quarrelling, we indulge in the mood to express our anger. When others do not understand themselves, we are trying to argue for ourselves. When we want to be filial piety towards our parents, we put ourselves in the wrong place. mind Tell your parents. More people are willing to use "saying" as the only way of communication, because it is faster and more direct, but we have forgotten the old saying "only those who can listen will say".

Listening is more perseverance and patience than doing. Expression It means that people can communicate better and things can be solved more satisfactorily. Communication is like a canal. First of all, we need two heads. That means we have to open our ears and listen to others. Close your ears and open your mouth. It's not communication. Listening is the premise of listening. First, understand what others mean, and then talk about your own ideas and opinions so that you can communicate more effectively.

　　 More listening Sometimes, it is also a kind of accumulation, listening to others talk about success, saying failure, that is to save wealth for oneself in the future. Listening and speaking are two parts that can not be separated. Only those who do not hear can not succeed, but those who do not listen can not succeed. Everyone needs to communicate with others at work, but listening to much or talking much depends on what attitude we have. To be a first listen and speak person will make communication more smoothly.