Men Buy 10000 Yuan International Brand Shoes For Ten Days.
From the shopping mall in Shenyang, the international brand shoes, which were purchased by more than ten thousand yuan, just opened for 10 days. After the advance payment was paid, the developers found that the three certificates were not complete. Yesterday, the Liaoning industrial and commercial bureau announced a typical case of consumer rights protection in the three quarter of Liaoning.
Ten thousand yuan international brand shoes wear glue in ten days.
case Shenyang consumer Mr. Hao spent 10800 yuan in a shopping mall in Shenyang to buy a pair of international brand shoes. I didn't expect the shoes to wear glue for ten days. The shop counters insist on repairing the goods only for consumers, refusing to return them.
Mr. Hao complained to the 12315 complaint reporting center. After mediation, the operator agreed to refund the purchase of shoes for consumers 10800 yuan, consumers expressed satisfaction.
Purchase of mobile phone vouchers lost business refused to repair
case Liaoyang consumers Zhao bought a brand mobile phone in a shopping mall in Liaoyang. A month later, the cell phone was black screen without any reason, but the invoice and three package vouchers were lost, so the brand mobile phone customer service refused to guarantee it free of charge.
Consumers Zhao had no choice but to seek help from the Liaoyang industrial and commercial bureau. According to the ninth rule of "repair and replacement of mobile phones repair responsibility", the law enforcement officers confirm that the mobile phone is still in the three package period by verifying the date of production shown by the phone number of the main engine body (IMEI serial number). After mediation, the brand mobile phone customer service is free for its warranty. Zhao said he was very satisfied.
After paying the advance payment, it was found that the three cards were not fully refundable.
Case: more than a month ago, Shenyang consumers Lang Xiansheng signed a purchase agreement with a sales office of a real estate development company in Shenyang, paying an advance payment of 34440 yuan. Soon, Mr. Lang found that the developer did not have a pre-sale permit for commercial housing, and then found developers to negotiate a request to lift the pre-sale contract to check out, and developers did not delay the refund of consumers.
According to the provisions of the sixth provisions of the Ministry of construction, the administrative measures for the pre-sale of urban commercial housing, and the provisions of the second provisions of the Supreme People's Court on the interpretation of several issues concerning the application of the law on commercial housing sales contracts disputes, the contract is invalid if the commercial housing pre-sale contract is not signed for the pre-sale permission of the commercial housing when the commercial housing is signed for the pre-sale contract of the commercial housing. The provisions of the second provisions of the Supreme People's court's interpretation of the applicable law of the Supreme People's Court on the dispute over the sale of commercial housing. through Business circles Staff mediation, developers for consumers to refund the advance payment of 34440 yuan, consumers expressed satisfaction.
TV shopping "dissatisfied" can be returned within seven days.
Case: Ms. Chen bought a set of jewelry from a TV shopping for 598 yuan. Two days later, Ms. Chen received the order of this set of jewellery products. However, Ms. Chen felt that the material of the jewelry was not ideal. At the same time, she thought that the promise of the TV shopping in the advertisement could be kept within 7 days without any reason to return. Ms. Chan immediately called the customer service phone to ask for a refund, but the other party was late. 12315 the hotline has been processed through mediation, and the TV shopping party has gone through urgent procedures for return.
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