Jinxiang County Yushan Town Convenient Service Phone Ground Gas Close To The Hearts Of The People

In order to solve the outstanding problems of the masses in a timely and effective way, we should provide warm and thoughtful services for the whole town residents and improve their satisfaction with the work of the government.

Recently, according to the actual needs of educational practice, the town of Yushan released a convenient service telephone to the whole town residents, and answered the related questions raised by the masses all day, thus narrowing the distance between the cadres and the masses, facilitated the masses, and was very popular with the masses.

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In order to solve the outstanding problems of the masses in a timely and effective way, we should provide warm and thoughtful services for the whole town residents and improve their satisfaction with the work of the government.

Recently, according to the actual needs of educational practice, Yushan Town has released a convenient service telephone to all residents in the town.

The related problems raised the distance between the cadres and the masses, facilitated the masses and welcomed the masses.

Since the beginning of this year's party's mass line educational practice, the Party committee and government of the fish mountain town have attached great importance to changing the functions of the township government so as to provide warm and convenient service for the masses as an important starting point for the government work, and strive to build a service-oriented government and enhance the credibility of the government.

Therefore, the town leaders decided to innovate the service mode, organize the telephone service to serve the people clearly, and post all the villages and main junctions in the whole town. The purpose is to let all the people not only know the telephone that can help themselves solve the problem, but also enable all the residents to take the initiative to make phone calls when they are in trouble.

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To give full play to the role of the civilian service telephone service to the people, the Party committee and the government of the town put forward the following requirements: first, the staff on duty should stick to their posts for twenty-four hours, do a good job of recording, classify and collect the different contents reflected by the masses, so as to facilitate the timely and effective consultation and solution of the relevant departments. At the same time, the feedback can be carried out in time and effectively for the progress of the settlement.

Two, we need to strengthen business training so as to enhance the staff's development concept, overall situation and service concept, establish the service concept of "giving convenience to the masses and leaving trouble to ourselves".

Three, we should really put the interests of the masses first, and work for the masses in a down-to-earth manner. We should listen patiently to the harsh words and complaints of the masses and let the masses speak freely so that the hotline can become a true platform for listening to the public opinion and conveying the voice of the masses.

The four is to handle the hotline service for the people, and submit them to the principal leaders of the town Party committee and government every week.

The party and government offices follow the way of telephone return to track the situation in time and ensure the effectiveness of the work.

Since its opening, the whole town convenient service hotline has received more than 60 enterprises and residents' help.

Now, no matter whether the masses have any problems, just one phone call can provide the patient with patience and sincere help, so that the government can serve the masses in a diversified, convenient and high-quality way.

The convenient service telephone has also become the link between the party and the government and the masses, serving the masses, reflecting the good image of the party and the government in loving the people and the people.