Shoes Are Not Identical.

A few days ago, Mr. Liu saw a brand of shoes in the shoe store. After seeing the size simply, the two sides traded at a price of 280 yuan.

But when he gave his shoes to his girlfriend, he found that the size of the two shoes was inconsistent.

Mr. Liu bought a shopping ticket and asked the shop to replace it.

But to his surprise, the store, who had previously received his waiter, said that the new shoes they had just bought were a little tight, and they could fit in for a long time, and refused to return to the shoes without obvious quality problems.

In the three package of the shoebox, the letter of responsibility clearly states, "buying shoes is a non-human reason for breaking up glue, falling off and unsuitable size within 3 months. All businesses will be changed or returned."

Unexpectedly, the waiter saw the three package of responsibility books, but refused to replace the shoes after being worn out.

Mr. Liu objections to the explanation. He said that his girlfriend had tried only once, without any distortion.

He thought the waiter's argument was to shirk responsibility.

Reporter interviewed the staff of Pingxiang Consumer Association on this matter, a staff member of the Consumer Association said: "Mr. Liu's situation is in line with the scope of three packages, and can produce valid proof, the store should be returned according to the regulations."

When the Consumer Association informed the store about the handling plan, the shop owner said that although Mr. Liu bought the shoes in the range of three bags, but because the shoes had been deformed, it was difficult to determine whether the deformation was caused by artificial reasons, and asked the customers to make an appraisal.

"This is actually pushing the responsibility of the store to the customers and violating the" elimination method ".

The staff said.

After the request of the consumers' Association and the business department, the shop finally agreed to return it unconditionally. Later, the waiter also apologized to Mr. Liu.

Pingxiang Consumers Association reminds consumers that when buying shoes and other products, they must choose regular manufacturers and keep good shopping invoices. In general, brand shoes are within three packages. If stores do not promise to return them, consumers can also exchange them with manufacturers to safeguard their legitimate rights and interests.