Review Ningbo Brand And Strive For "Double 11"
Last night, there was a thick atmosphere of fierce fighting in the electric headquarters of Luo Meng. All the office areas were divided into combat centers, command centers and equipment centers. All the employees were wearing red double eleven Carnival logo work clothes. "Two eleven came, and sales in November rushed to 150 million yuan" slogans everywhere in the office.
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< p > reporter saw a more than 40 square meter room full of desks and chairs and computers. More than 80 workers were working nervously before computers.
A staff member told reporters that they were all temporary students from schools in Ningbo. Before the double eleven, they were specially trained, and over 200 were responsible for online and telephone customer service.
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< p > < strong > connection < /strong > /p >
< p > < strong > Ma Yun last night and Yong enterprises video communication < /strong > /p >
< p > > a href= "http://www.91se91.com/news/index_c.asp" > GXG < /a > is the top selling brand of men's clothing on Tmall. Yesterday, the sales volume of the brand remained stable, < a href= "http://www.91se91.com/news/index_p.asp" > Tmall < /a > the top three men's clothing sales.
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< p > at 9:30 yesterday evening, the reporter followed the vice mayor Hong Jiaxiang to the GXG electricity supplier headquarters in Yinzhou's Wang Chun Industrial Park. It was seen here that the lights were brightly lit, and there were cheers from the two floor of the headquarters. The original GXG employees were working on video links with Ma Yun and other executives of Ali group. Yesterday, Ali group chose three enterprises in 9 pm, except GXG, and Yin man and Haier.
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< p > GXG on the big screen behind employees, as of 9:33 PM, GXG single brand realized sales of 96 million 240 thousand yuan, GXG's brand total sales exceeded 100 million yuan.
At the other end of the video, Ma Yun said Alipay's total paction volume has just broken through 30 billion yuan.
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< p > > "Ma Hao Hao, I am a beginner in e-commerce!" Hong Jiaxiang, vice mayor of Ningbo, spoke with Ma Yun in this introductory dialogue, and immediately attracted a burst of laughter at the scene.
"The municipal government is considering the convening of an electricity supplier mobilization conference. At that time, Ma also can be invited to give lectures to everyone about the electricity supplier."
In his dialogue with Ma Yun, Hong Jiaxiang said that Ningbo has a good industrial foundation for the development of electricity suppliers. The first is a href= "http://www.91se91.com/news/index_p.asp" > Ningbo < /a > the vast number of small and medium enterprises, and the two is Ningbo's more than 10 thousand foreign trade enterprises. If these enterprises are mobilized to do business, Ningbo's electricity providers can do better.
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< p > "thank you mayor, I didn't expect you to come too. You appear so late in the business. This shows that Ningbo attaches importance to the electricity supplier."
Ma Yun told us through video that Alipay's total paction volume has just passed 30 billion yuan, and he also accepted the invitation of vice mayor of Hong Jiaxiang. The dialogue between two people caused a cheer of the staff at the scene.
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< p > < strong > Yu Xiaojiao: < /strong > < /p >.
< p > < strong > a person should deal with more than 300 customers at the same time < /strong > < /p >
< p > "is it there? Is it there?"
When will it be shipped? "" is there any more discount? "
From yesterday morning, Yu Xiaojiao, Ali Wangwang's customer service department of Bo Yang home textile company, has been beating. The name of the customer service of Bo Yang home textile is taken from the 24 solar terms, and Yu Xiaojiao's customer service is called "Li Dong".
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< p > the office behind her is striking, with a slogan familiar to every netizen. "Taobao has abused me for hundreds of times, and I treat Taobao as my first love". "To be honest, it is a bit exaggerated to wait for every client to love her first love, but we will try our best to make every customer satisfied."
The figures on the top left of Yu Xiaojiao's computer screen show that at that time, at 1:30 noon yesterday, there were 387 requests for her answer. Xiao Jiao said that the number was not much. On the day of double eleven, "Xiao Er" had to deal with four hundred or five hundred customers.
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< p > "double eleven is not only busy on this day, but in fact, since half a month ago, customer service work has become more and more frequent, and it usually goes to work at 12 o'clock, so today is fine."
From yesterday morning to work at 1 p.m. yesterday, Yu Xiaojiao had only 4 hours of rest. Even so, she could not see the fatigue in her face. She saw ten fingers flying and busy.
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< p > "many people who buy eleven or more things like money can't pay in advance or want to return the goods and change their address."
Yu Xiaojiao, who was born in 1989, graduated from the police academy, and has done other work before. In March this year, he began to become a customer service of Taobao.
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