Civil Servants Office Etiquette Of Cadres How To "Speak"

< p > recently, Hua she Street opened "Hua she lecture hall" and arranged a lecture on civil servants' administrative etiquette knowledge.

The speaker is Wang Guorong, who, based on years of accumulated experience, used slides to teach the personal etiquette and etiquette and etiquette knowledge of all the staff of the street in an image and meticulous manner, so that the hearers benefited greatly.

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< p > < strong > speak with regard to the feelings of the other party < /strong > /p >

< p > Wang Guorong served as director of the office for many years in the county authorities.

This position requires higher government etiquette, such as receiving superiors, coordinating the work of various departments, and so on.

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< p > < strong > which words can not be said? What occasions should pay special attention? < /strong > < /p >

< p > Wang Guorong thinks, < a href= "http://cailiao.sjfzxm.com/" > official < /a > there is a principle to take account of the feelings of the other party.

Don't mention some taboos.

If you report to your superiors, you should not brag.

Some people like to show off their merits in reporting their work: I haven't done a good job in my predecessor, I have done it well, and I haven't finished my predecessor's work.

And so on.

In fact, what do you do? We all have a steelyard and a mirror.

For example, when you reflect problems to your superiors, you can't drag others in, like "I want to do this, he wants to do that, and I succeed".

It is a taboo to drag others in and belittle others.

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P, why do officials say wrong when communicating with the masses? Wang Guorong thinks that when officials talk wrong, they often happen to communicate with acquaintances.

When communicating with strangers, they tend to be more careful because they do not know the details of the other person.

But when communicating with people who are familiar with each other, they will be free to speak because they know the details of each other.

A casual and negligent way will forget the ritual, and once it is put on the Internet, it will easily attract netizens to watch.

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< p > < strong > adhere to principle, friendship operation < /strong > < /p >

< p > recently, the words of Jiang Xianzhi, vice mayor of education in Ruichang, Jiangxi, caused great controversy.

In the case of a vicious case involving 6 girls who were sexually raped by a local teacher, parents found the municipal government to make a claim for compensation.

Jiang Xianzhi said to her parents, "if my child had encountered such a thing, I would quietly take her to a place where no one knew it, and would not pay a penny to the government."

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After P, although Jiang Xianzhi argued that there were consequences and specific circumstances when he spoke, critics still had a wave of voices.

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< p > for this reason, Wang Guorong thought that the deputy mayor said this was inappropriate.

The government can not take over all the liability for compensation. It can not be opened, but the government has the responsibility to help the masses, to comfort the victims' families, or to give material relief.

That is to say, we should stick to principles and conduct friendly activities.

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< p > Wang Guorong revealed that similar things have happened to him.

On the afternoon of October 29, 2012, an accident occurred in the East Zhou District of Hua she street, where two sisters fell from 14 storeys, and both of them died.

At that time, the 9 year old sister fell carelessly on the balcony. The next 18 year old sister saw it and hurried to pull it.

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After P, the children's parents and relatives gathered in the street office to demand compensation from the government.

Wang Guorong did not comply with their claim for compensation, but promised to give them maximum assistance within the scope permitted by the policy.

Later, the street office helped them get 20 thousand yuan from the Civil Affairs Bureau, and helped solve some other practical difficulties.

Wang Guorong said that although this work is trivial, it is worthwhile to get the understanding and trust of ordinary people.

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< p > < strong > these receptionist rituals do you know? < /strong > /p >

< p > the appearance and appearance of public servants are not only the embodiment of their inner qualities, but also directly represent the overall image of government departments at all levels.

However, many people in reality do not behave like "a href=" http://www.91se91.com/news/index_c.asp "public officer < /a >.

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< p > What etiquette norms must be followed by public officials? According to his own experience, Wang Guo Rong summed up a set of administrative Etiquette (government etiquette) for civil servants and staff members.

This set of government etiquette includes five parts: meeting, reception, conversation, dining, office and so on. Among them, there are both established order and forbidden taboo behavior.

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< p > rules for taking bus etiquette.

Some people enthusiastically put the VIP into the vice driver's seat, which is wrong.

On the seating capacity of the car, the right seat is higher than the left seat, and the rear seat is higher than the front seat.

If there are two guests, then the number one VIP should sit in the back seat of the auxiliary cab, and VIP two will take the seat behind the driver.

The seat of a bus is different from that of a car. The closer the front door is, the higher the seat is.

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< p >, like the rules of banquet seating, generally the main side is facing the door, and the deputy head is facing the door.

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< p > > a href= "http://pop.sjfzxm.com/popimg/fz/index.aspx" > office etiquette < /a > also has many rules, such as reporting etiquette, telephone etiquette, etiquette and so on.

Public officials especially need to master the "degree" of speech, such as urgency, to speak slowly, to say things clearly, to say big things, to speak clearly, to talk humorously; to be unsure about things; to be cautious; not to talk nonsense; to do things that can not be done; do not speak bluntly; to hurt people, not to speak; to hate things, to say things to others; to be happy, to watch the scene; to say sad things, not to see people.

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