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500 Yuan Nike &Nbsp In A Month, The Quality Guarantee Period Allows Customers To Do Quality Inspection.

2012/3/27 17:00:00 60

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March 27th, worth more than 500 yuan.

NICK

Shoes wear glue only in a month, but during the warranty period, customers are asked to do quality checks.

Recently, Mr. Jia questioned the quality of shoes and after-sale service.

In response, NICK counters said that one of the shoes had been damaged to the extent that it could not be maintained. If the quality inspection report showed that it was a quality problem, it would be responsible accordingly.

In January 15, 2012, Mr. Jia bought a pair of flat bottoms at NICK counters in Sheng Dao Sports City, located in the colourful five continents mall.

Skate shoes

It costs 529 yuan.

Mr. Jia introduced the first wearing of new shoes on the Spring Festival of 2012. After about a month, he found that the front of both feet had glue opening phenomena, one of which was even 5 centimeters long.

Mr. Jia said that he had no time to send his shoes to the counter for repair until March 16th.

That night, the staff called Mr. Jia to retrieve the shoes the next day, because the warehouse master saw the shoes and thought that the shoes were soaked in water, which was personal damage.

In this regard, Mr. Jia said he had been nursing new shoes in the right way, but it was only a few days before the new year, when he was wearing these shoes.

Three days later, Mr. Jia negotiated with the staff of the counter, and the other side suggested to do the quality inspection. If it could prove that it was a product quality problem, it could be replaced.

Mr. Jia is quite puzzled: a pair of shoes of 500 yuan has been out of order for a month, which is a bit too durable. "According to his meaning, if it rains and snows can not be worn, why do I buy it?" and Mr. Jia believes that the shoes are in the warranty period of three months. It is the responsibility of the counters to repair the shoes.

On the 26 day, 11 o'clock, the staff members of the NICK counters in the five corners shopping mall, Sheng Dao Sports City, told reporters that Mr. Jia's shoes were indeed in the warranty period, and that they should be repaired according to the regulations. However, Mr. Jia's shoes were damaged too seriously. Even if they were glued for a long time, they could still be glued again. Because the two sides could not agree on the reasons for their gluing, and they could not provide evidence for their own statements, it would be better to do a quality inspection directly. If it is the quality of the products, the counter will be returned for Mr. Jia and bear the cost of quality inspection.

For "shoes not durable" argument, the staff member, even "big."

brand

"Shoes", it is inevitable that there will be "no wear" phenomenon, she had encountered other brands of shoes two months in 2 months of maintenance, and later did a quality inspection, dealers will eventually be returned.

The staff said that since the two sides can not reach an agreement, quality inspection is a positive way of handling, if the quality problem, will bear the corresponding responsibility.