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1500 Buy Two Color Shoes &Nbsp; FED Counters Deny The Quality Of Shoes.

2011/12/10 13:39:00 29

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Quality Complaint Of Leather Shoes

Yesterday, Ms. Ma of the public reflected that she spent nearly 1500 yuan to buy a pair of new products.

leather shoes

The color changed when it was just put on, and it changed from light brown to dark brown.

However, businessmen do not believe that the color change of shoes is a quality problem.

In November 20th, Ms. Ma bought a pair of light brown winter money of 1467 yuan with a voucher and cash at a FED counter in a shopping mall.

Women's Shoes

。

In November 24th, Ms. Ma took a new meal to her home in Tianyuan District, and she went to work in the unit. She went to work in the unit, and put her shoes in the locker of the unit. After work, Mrs. Ma took it out, and the leather shoes turned dark brown. "In a total of less than 7 hours, how did it change?"

In November 25th, Ms. Ma found the FED counter.

Special staff members do not agree that the color change of shoes is a quality problem, which should be caused by improper maintenance and wearing.

After consultation, Ms. Ma and the staff of the counter sent leather shoes to Changsha leather inspection center, hoping to give professional answers.

Changsha leather inspection center staff initially identified, "there is no detection method for leather discoloration.

"And there is no obvious evidence to prove that it is the responsibility of a business or a customer." to accurately detect leather, it is necessary to pass the instrument.

Yesterday, reporters accompanied Ms. Ma to the FED counter for mediation.

Ms. FED, a brand representative, said that the technical personnel who consulted the unit thought that leather shoes discoloration is not the quality problem of leather itself, but may be caused by improper customer wearing process.

"What the company can do now is to send the leather shoes back to the manufacturer and redye it," Liao said. "However, it can only be dyed dark brown and can not be restored to light brown."

The reply to the new shoes is difficult to accept, Ms. Ma said. "When I bought it, I looked at its color.

"And Miss Ma thinks that color change is a product quality problem.

Correspondent Deputy

Yesterday afternoon, the two sides invited the Municipal Quality Supervision Bureau and the relevant Bureau of industry and commerce to coordinate.

City Quality Supervision Bureau 12365 quality

Complaint

Hotline staff, through a magnifying glass, preliminary look at the color of leather shoes.

The staff thought that the part of the discoloration seemed to be contaminated and polluted by the outside world, which is not like the problem of leather itself.

However, the staff also pointed out that the naked eye can not be regarded as evidence, and can only be used for reference. "Quality disputes, it is best to go to the special inspection center of the Provincial Quality Supervision Bureau for testing, and only by giving written proof can it have legal effect.

12315 of the staff of the city's industry and Commerce Bureau said that according to the relevant regulations, only the bottom breaking, degumming, and heel were only in the range of three packages. There is no clear regulation for leather shoes discoloration.

Staff suggested that businessmen should give leather shoes dyeing and give some economic compensation.

However, this mediation has not yet been agreed by both sides.

Ms. Ma finally said that after consulting the cost of testing, if it can undertake, it will consider sending shoes to the Provincial Quality Supervision Bureau for testing.

Businessmen also said that if the final result shows that the quality of goods is a problem, businesses will be responsible for it.