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    Is The Development Of Madcap Going Crazy Or Stepping Down Like A Copycat?

    2011/1/15 10:27:00 127

    Van Customer Service Brand E-Commerce


     

    Founder of VANCL


    Brands such as ZARA and H&M started off by plagiarism. Why?

    Van guest

    Can't it? "


    This is the recent day.

    vancl

    (VANCL) founder Chen in an open forum on replies to the question of fan guest.

    This bold speech has been interpreted by the public as a pretext and a provocation.


    In fact, the "unconvinced" mentality has existed for a long time.

    Chen said in an interview with tung Sen TV station: "if I want to be a physical store, I want to be a ZARA, H&M or UNIQLO. I just want to be on the opposite side of the store. Then I will not sell things, let people see them everyday, and let people try everyday."


    It is not a pient habit of mouth to dare to make such a bold statement. Today's Vic is indeed a provocative capital.

    "The sales volume of 3 years from the start of several million yuan to 600 million yuan, and the sales target of 2 billion yuan in 2010."

    An insider from fan Ke Cheng marketing department briefed the China business daily.


    In just 3 years, all of the products were made up of everything.

    Electronic Commerce

    A super black horse killed in the field.


    However, there is always a little known crisis.

    Just as the public thinks that all customers have become a new banner of Internet merchants, insiders pointed out that PPG, which was once a sight for a while, has only become a meteor in the industry.

    And the customers who are just in the limelight have too many PPG shadows. Will the customers be able to follow the footsteps of PPG? This is another worry of the industry.


    Tactics to win the market


    A new e-commerce statistics shows that van rank is among the top four in China's online B2C sector.


    From men's shirts to all kinds of clothing, from online to offline...

    In just 3 years, customers completed the pformation from several million yuan to 2 billion yuan, and easily ranked the top four in the income level of China's online B2C industry.


    "The change and development of Fan Cheng pin is amazing."

    Dong Yiren, a well-known marketing expert and professor of Business School of Nanjing University, analyzed the interview with the China Commercial Daily reporter. After only 3 years of experience, the company has already heard more and more customers.


    Why is it that fans can be quickly known to everyone and become a household name? Dong Yi said that when many e-commerce enterprises were trying to build brands with quality, van customer chose a huge traditional advertising marketing strategy, which opened a new idea for the development of e-commerce.


    "Brand is like the face of an enterprise. Besides advertising the brand with good product quality, the surface advertisement is equally important."

    Chen Haichao, a researcher at the China Brand Research Institute, points out that the success of fan's marketing is due to its successful advertising campaign.


    In fact, everyone has always believed in the power of advertising.

    According to the reporter's understanding, at the beginning of his career, fan Kai pin launched an orderly advertising campaign and promotion.

    "Taking into account the costs and users, and other related issues, the company decided to use the Internet platform to launch a large-scale network marketing."

    CEO, a network dealer who has been following all of the customers, has confirmed to our reporter that at one time, the online advertising of everyone's products was overwhelming.


    It is based on this consideration that van devotion's investment in advertising has always been a masterstroke.

    In the history of marketing, the most sensational artillery is the successful creation of "all objects".

    {page_break}


     

     


      


    In April 2010, fans signed Han Han and Wang Luodan for their endorsement.

    And soon after the endorsement ad was launched in July, the style of its advertising copy publicity is that all objects are popular.

    Fan Ke Cheng made his own brand image in the carnival of unknowingly netizens, and made a high effect brand marketing at low price.


    The successful marketing of "all objects" detonated a new round of marketing layout for all customers.

    In November 2010, van Geshi shook another round of Branding: in the more than 10 front-line cities, such as North, Guangzhou and Shenzhen, outdoor LED, subway LED, bus mobile TV, Han Han, Wang Luodan, "I am a fan" print advertisement.


    According to the 2010 annual e-business industry network advertisement posted by Yuan Yuan Xin, the company has become the advertiser with the absolute advantage in 2010.


    Knowledgeable in choosing a strong advertising campaign, it can be described as "the famous work" of everyone's sincerity. Besides, where is the "sincere experience" between which little people are interested, or where no one has broken through? That is "user experience".


    "What is the most worrying thing about consumer online shopping? It's not quality. If there is quality problem, most brands will return it. Consumers are most worried about buying products that are inappropriate."

    Dong Yiren said.


    Van Cartson accurately grasped the mentality of the consumer, launched the "user experience": customers shopping, customers have no reason to return 30 days - as long as they are not satisfied, within 30 days of VANCL immediately returned, open the box try on - when the user receives VANCL's clothing, you can open the trial in person, feel satisfied with the re payment.


    This is a precedent in the industry, and is quickly recognized by consumers. It can be said that "opening the box and trying it on" has made today's customer service.


    Looking at the marketing strategy of everyone, paying attention to the construction of logistics system is another brilliant thing.


    As we all know, logistics has always been a constraint on the development of e-commerce. Many Internet traders choose to cooperate with the third party logistics. However, there are many uncertain factors. With the rapid development of e-commerce in China, logistics problems are becoming more and more serious.


    "At the beginning of the establishment of the company, we built our own logistics system and provided a good reputation service to the consumers in terms of logistics and distribution."

    CEO, a network operator who cares about all customers, said that when the homogenization of products became more and more obvious, logistics has already become a key word for consumers to choose network operators.


    "In fact, the success of Fan Cheng pin is because it wisely chose to strengthen the weakness that others did not care about, and did not do well in the good aspects of doing good things."

    Chen Haichao commented on the marketing strategy of everyone.

    {page_break}


     

    Will customers take PPG steps?


    The strategy of VIC was indeed successful: in 2010, sales of VCM reached 2 billion yuan, and it was bold enough to suggest that in 2011, the sales target would increase to 6 billion yuan, with a growth rate of 200%.


    Every guest is successful.

    In the time of the opening up of the game, the industry's concern for customers has begun to appear in the circle: is it possible to keep up with the back-up conditions for an unprofitable enterprise? Will the PPG emulator repeat the mistakes of PPG?


    Despite the fact that we have been emphasizing "we have money", we have been worrying about how long it will last.


    Such worries are not groundless.

    Recently, problems such as the quality and design plagiarism of products have been exposed to the public.

    Analysts believe that on the surface of all sincerity, the crisis has begun to breed in a boom.


    Quality problems or design plagiarism are just the tip of the iceberg.

    The biggest concern for the industry is the continuation of the PPG mode by the runner who runs. Will it follow the footsteps of PPG?


    "PPG, which quickly won the market with its overwhelming advertising campaign, was also short-lived due to the breakup of capital chain and huge losses of business, and was born ad died in advertising.

    It is not hard to see that the rapid rise and success of every guest is a sign of PPG's shadow.

    Nanjing University Dong Yiren believes that this is the most fatal problem for everyone.


    Fans of this company stressed to our reporter that everyone was actively learning from the experience and lessons of PPG failure. Every step of the development of customers is through rigorous scientific demonstration and real-time monitoring.


    As we all know, like PPG, all customers take the business mode of "light company". Enterprises are looking for suppliers to do foundry. This link is prone to quality problems. PPG is precisely because of the problems of this link, thus gradually decline and die.


    Although there are improvements in many aspects, the inherent risk of this model is inevitable.

    Fans are very strict with suppliers, but there are still many quality problems.


    Not only that, however, devotion to advertising is also a sign of PPG's craziness.

    "At present, a large part of our financing is spent on advertising."

    The information disclosed to our reporter by the relevant people of the fan marketing department confirmed its huge advertising strategy.


    This can be known from a public statement.

    Chen said that in 2011, fan Ke Cheng expects to invest 1 billion yuan in advertising.


    When everyone was preparing for the 2011 market, many Internet traders began to deploy their troops.


    In October 2010, Dangdang COO Huang said that Dangdang might launch its own brand of clothing or shoes in 2011.

    According to people familiar with the matter, in fact, the PK competition of fan and Dangdang network has already started. Both sides have already entered the core area of the other party. Once Dangdang net enters its own brand of clothing, the "VANCL" of fan Ke Cheng will face fierce competition.


    In addition to the competition among e-commerce peers, traditional clothing enterprises are also making hasty fast breathing.


    As we all know, the Internet has made all sincerity, but the Internet has given the opportunity to everyone. Other traditional clothing enterprises will also have this opportunity.

    Although there are not many e-commerce businesses in the clothing industry, many traditional clothing enterprises are beginning to have an interest in e-commerce. It is rumoured that many garment enterprises will enter e-commerce in 2011.


    It goes without saying that this will undoubtedly bring impact to van ginghpin, a fierce battle between network operators or starting in 2011.

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