How Can The Boss See Through Your Buyer?

Taobao is a professional buyer.

1. The first buyers of online shopping are buyers who often introduce or accidentally come to Taobao, and see your products. They are not familiar with Internet pactions because they lack trust in sellers and need guidance from sellers.

Many of these buyers are good buyers, and there are plenty of people who are paying money directly to your bank.

But there are also many reasons that do not know the trading rules, do not confirm the payment in time, do not give the evaluation, or give any comments to the central authorities.

Assessment criteria: first, see registration time, two look at heart level, three is to understand their character through chatting;

2, buy time pressed buyers because I am

Evaluation criteria: it can be quickly determined through verbal communication.

Countermeasures: correctly assess their arrival time to meet buyers' requirements, and do not make a deal if they fail to arrive.

3, picky buyers (perfectionist buyers) choosy buyers value the quality and service of their products. Your products are good. They also like to pick bones in their eggs. Of course, some of them are experienced buyers who are going to bargain with you in these ways.

I would like to talk about the former. If the picky buyer receives the goods, she will be able to give you a review if she does not meet her expectations.

Assessment criteria: pay great attention to the details of the products; spend a lot of time before buying to communicate with you; be sure to look at the merchandise in kind; repeatedly ask for information about the products; ask for a lot; mention it for a period of time.

If most of the above happens to your buyer, Congratulations, you bump into a picky buyer.

Countermeasures: choosy buyers are not necessarily good buyers. This suggestion should be analyzed in detail.

My experience is to serve as well as possible, to show the advantages of our products and services. Secondly, we should correctly assess the consistency of our customers' expectations and our customers' expectations. If we fail to do so, we should communicate with each other before buying, explain clearly, understand and accept the customers, and reach agreement and make a deal.

It is forbidden to lay down any land mines that may be criticized or criticized in order to facilitate the business immediately, and not to communicate clearly.

4, the parsimonious buyers here are quotes and can be divided into three categories: miserly, financially embarrassed and pretending to be embarrassed, but experienced bargain buyers.

Assessment criteria:

A, stingy buyers: like three goods, like one yuan, low price products; like ping PAI; B, the recent economic hardship buyers: ask questions back and forth; well behaved, say a lot of pleasant words, but can appreciate his sincerity; C, pretend to be embarrassed, but experienced bargain buyers: prefer to take other products to compare with you;

A, a stingy buyer: as far as possible to meet his reasonable requirements, save his purchase costs, recommend him to the shop cheap and quality products.

If agreement is reached, it can be concluded; if communication is unpleasant, it will be rather closed.

B, the recent economic hardship buyer: as far as possible to meet his reasonable requirements, save his purchase cost, and recommend him a cheap and high-quality product in the shop.

It is better to give some small gifts to them. When the buyers receive the merchandise, they must be grateful to you and give them great praise.

C, pretend to be embarrassed, but experienced bargain buyers: this kind of buyers should be careful. They usually kill you and make no profit. If you are a picky buyer at the same time, you can do as perfect as possible, and you may get a mid - or bad comment.

We still need to analyze specific problems concretely, and the assessment of them is entirely useless by speech. The most important thing is to look at her credit and the evaluation she once gave to others.

5, greedy buyers, such buyers are greedy, like gifts, like red packets, and maximize their interests is the ultimate goal of buying.

Assessment criteria: it is necessary to buy gifts only if you give them gifts. The red packets should be attractive enough. Countermeasures: it is recommended that the sellers consider themselves comprehensively to see if they can satisfy their appetite. If they can't satisfy them, they should not bargain; because such buyers may be retaliated by negative comments or commentary because they have failed to achieve their goals.

6, shopping at most to buyers of such comments, such buyers believe very little, but there are; in his beliefs, the commentary is equivalent to praise; if such a buyer, or less trading is wonderful.

Evaluation criteria: look at its past paction records and other sellers' evaluation; countermeasures: if you pay attention to the high praise, take 100% as a great goal in your business, or not a good deal.