Ten Words That Managers Can Not Say
"It's none of my business":
As a manager, as long as it is a matter of the company, it has a responsibility.
Even if you are completely outside your duties, you can show your maturity and courtesy with your gentle guidance.
Most of the time in the work, the speaker is unintentional, and the listener intends to say such a word to his subordinates. It is very easy to completely subvert his image. To speak to colleagues, such words will stimulate contradictions and misunderstandings, and saying such words to the boss may mean that you should adjust your position.
"Why do you..."
When asking others, think about what mistakes you have and how much you have done.
Sometimes, tolerance of others' mistakes can make people more vigorous and more progressive.
With a series of "why", it may be a series of "why" answers.
Conversely, why do I not cooperate with you? Where do you need me? Maybe things will be solved quicker.
"How can I curse you?"
As a manager, it plays a role of uploading a bridge, but it is by no means a simple pass.
On the top, we must be loyal and conscientious and accomplish the task. We must try our best to give encouragement and help to the next.
It is the most important thing for a manager to bear the pressure from above, shoulder the responsibility, dare to ease the tension at the lower level and create a harmonious working environment.
"I can't help either."
The manager's ability is, in a way, measured by the ability to solve problems.
It will only emphasize the objective reasons, and will not mobilize all the available resources with a positive attitude. It must be helpless and against the superiors and subordinates.
It is always more difficult to believe than to believe that collective wisdom can conquer all forts.
"I say no, no,"
It is hard to convince people that self centred discourse and facts are not reasonable.
Everything can not be based on facts, and can not be resolved in a negotiated manner. It may further aggravate matters.
In fact, even if the wrong opinion is heard, it is no harm to listen to it. It should be treated in the light of the fact that we have changed our mind and have no incentive to treat ourselves and others.
One sided judgment is sometimes arbitrary. If we can't do it, we must have a scientific analysis and basis so that we can reduce the risk of judging the wrong result and ensure the correctness of the judgement.
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"Whatever you say,"
It sounds like angry words and irresponsible words.
When some disputes arise, when some opinions are not accepted, such words blurt out that the hearer will think that your opinion is nothing, and that there is still something acceptable, which will become a total denial, and will no longer ask you for your opinions and thoughts from now on.
It is a good quality and character of a manager to keep a calm mind and clear thinking, to speak all ideas, to provide reference, and not to be too excited to be used.
"What can I do at any time":
The words of powerful and powerful people make people feel uncomfortable. In other words, who do you think you are? What do you want to do? How much do you want to be? It's only a way to belittling your personal image and bury the seeds of complaint in everyone's mind.
Therefore, it is the embodiment of dignity to maintain a close mind and respect others.
"You are really stupid."
Taunting, irony and sarcastic staff's words are hurting the self-esteem and feelings of employees. They are "more sad than dead". Apparently, employees are listening to you and doing what you say, but in fact, employees are just being perfunctory, because he simply can not understand the joys of work, and the quality of work is certainly not high.
At the same time, because of taunting, sarcasm and sarcasm, it is more to hurt the minds of employees. In the past, employees' self-esteem has been destroyed, self-confidence has been hit, wisdom has been strangled, and work may have done worse. Finally, holding the attitude of "dead pig is not afraid of boiling water" is bad for employees, managers and enterprises.
"No, I have limited capacity and who will do it":
It is also a great blessing if we truly realize that our capabilities are limited, we can catch up with ourselves, recharge ourselves, or allow ourselves to be self-conscious and self-motivated.
But if we use this phrase to contradict our work and laugh at sarcasm and hide our inner panic, without any sense of challenge, we can say that the manager of this sentence has virtually lost the most basic quality of a manager. He is no longer worthy of being a manager.
They are all good and pretty good:
Generally speaking, praise is neither sincere nor inspiring and encouraging individuals, because people do not like cheap and insincere compliments. Therefore, complimentary speech strategies should be timely, representative, and full of specific content, which can reflect the language of praised people.
The unreal praise is to praise the unremarkable things with exaggerated words, with the suspicion of careful processing. This kind of praise is that it only makes the praised person happy and makes everyone else resentment.
The result of strongly touted behavior often leads to the departure of the popular mind. Therefore, timely and moderate praise in talent management is a knowledge that leaders must master.
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