Taboo In Secretarial Reception

Conduct

The use of wrong terms is mainly due to carelessness and unprofessional dedication.

There are two common mistakes.

(1) misreading

Misreading is usually the name of a mispronounced person.

For example, "surname", "check" and "cover" are easily mistaken.

To avoid making such a mistake, we must make good preparations in advance and not hesitate to ask questions when necessary.

(2) misunderstanding

Misunderstanding mainly refers to the wrong judgement of the age, generation, marital status and relationship with others.

For example, it is a misunderstanding to call an unmarried woman "madam".

2, improper use of the industry name

Students like to call each other "classmates". Soldiers often call each other "comrades in arms". Workers can be called "masters". Taoist priests and monks can be called "family members". This is understandable.

However, it is not intimacy to call the "off limits" person, and it will probably not be appreciated for the other side, but it will be devalued.

3. Use vulgar and lowly names.

In interpersonal communication, some names should not be used in formal occasions.

For example, "brother", "friend", "buddy", "elder sister", "magnet", "dead party", "iron buddy" and so on, appear to be vulgar, low-grade, and not very high.

They sound very gross, and have a distinct underworld style.

When we meet people, we call them "bosses".

4. Use nicknames as a form of address.

For the general relationship, do not be self assertive and nickname the other party.

As for some nicknames which are insulting to the other side, for example, "Yankee", "Arab village", "devil", "ghost sister", "abductor", "bald", "Luo Guo", "four eyes", "fat manure", "silly big", "Chai Niu", "polar bear", "black dude", "Ma pole son" and so on, should be free from the mouth.

In addition, we should also pay attention to not making fun of other people's names.

If you want to respect a person, you must first learn to respect his name.

Every normal person attaches great importance to his name and allows no one else to practice it in any way.

In this regard, we must keep firmly in mind in interpersonal communication.