How To Strengthen And Expand The Newly Established Import And Export Freight Forwarders?
today
Freight pport
The market is maturing and competition is becoming more and more intense.
The forefront of competition is contract business.
Of course, there are many factors that affect the quality of cargo collection. Freight forwarders need to communicate effectively with customers and grasp and use them flexibly.
Selling skills
In order to achieve the goal of selling goods, it is also a process of continuous learning, accumulation, summarization and improvement.
1, sincerity and enthusiasm. Despite fierce competition, many import and export companies or foreign trade salesmen have their own partners, and the possibility of intervention is small, but we should follow them enthusiastically and seriously.
The track here is to maintain constant contact and continuous communication, not to deliberately pursue orders, but to make friends first.
The freight forwarder I use now is introduced from others to become friends. Sometimes, though the charge is high, I still arrange the goods to be responsible by him.
Because trust and stability are more important than service fees.
The reason why many foreign trade companies fail to enter is also a reason for foreign trade companies to consider stability.
2, the strength of freight rates. A Korean container, you reported 260, he reported 220, of course, you do not have the advantage.
Why is there a price gap because of the customer relationship problem?
APL's Beijing district manager will invite me to dinner. Do you think the price I can take is the same as that of the general company? It must be different.
Therefore, many freight forwarders and shipping companies are now friends. They rely on friends to take some low price rates to connect with their businesses.
But we also need to know that the price is not low.
Because the salesmen of foreign trade companies will not be too intent to pursue freight charges, they will estimate freight before that.
Those who do import and export all hope that the price will be stable.
This facilitates accounting costs.
After all, contracts must be done for a long time.
Although some small factories in the south are also exported and prices are low, they can not be discussed as a general rule.
It is suggested that you can build your own superior routes. Some freight companies have made it clear that the United States and Canada are the best ones, some are Japan, and so on.
Setting up your best price in your area is a cornerstone of your success.
I said at the manager's meeting to establish a small range of monopolies.
Monopoly is advantage. If you get the advantage that others do not have, you will have the possibility of success.
3, persistent concern for your customers. Some freight forwarders sent a business card and then disappeared. This is not good. If you want to get a client, you need to keep in touch with your customers and potential customers list, establish your customer base, build up your customers' knowledge, and establish your service advantages.
Call every month or every two months.
We require business people to visit major clients every month. Although there is no contract, mutual exchange helps future cooperation.
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4, establish a good relationship with customs. This is indeed a place that can move foreign trade companies.
After China's accession to the WTO, many companies and factories have obtained the right to import and export business to engage in self employment, but the business personnel do not have a very good comprehensive level. Therefore, customs declaration and customs clearance require the help of freight forwarders.
Your good customs relations may be more important than freight rates.
5, the ability of document business is strong. We should help our customers understand, interpret documents, and even help customers make documents.
This is a basic knowledge ability.
Not all foreign trade personnel understand the documents, sometimes you are their teacher, to explain to them what documents they need.
Maybe they can sell products to foreign customers, but they may not understand the necessary documents for foreign trade.
6. Maintain good relations with shipping companies. Here are some shipping companies that can exempted from washing and repairing.
This is a service that can help import companies to do so, and it is easy to make a good impression.
7, there is a foreign trade cooperation company. Now some factories are also exporting, not necessarily having the right to import and export, but some foreign manufacturers have found it through the Internet. So when you are doing business, you will find that this factory without import and export rights can help him.
It has both taken the business and the export.
8, establish cooperative relationship with insurance companies. Export companies have their own insurance companies, and have commissioned freight forwarders to do so.
In short, freight forwarders should strengthen their business learning, master more comprehensive knowledge and establish their own superior service contents.
Speaking and acting should be elegant, not humble, and leave a good image for customers.
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