Online Shopping "Nike Shoes" Is Difficult To Safeguard The Rights Of Counterfeit Goods

TaoBao

I bought two pairs of genuine Nike shoes, and when I got them, the sponge was exposed and the workmanship was very rough.

Nanjing citizen Xiao Wei (a pseudonym) therefore suspects that the shoes are counterfeit. After contacting with the merchant, the businessman indicates that if a false one loses three, legal proof must be provided.

Small Wei to the quality supervision department asked, detection fee is shocking, to two thousand.

Xiao Wei went to Taobao to complain. Taobao also asked him to provide Nike's proof.

Xiao Wei had no choice but to complain to this newspaper.

The reporter contacted Taobao customer service and the seller of shoes, and found that the solution they gave was still impossible for Xiao Wei.

"Genuine"

Xiao Wei told reporters that when he was introduced by a friend, he found this sport called "Jie Chen" on Taobao.

Xiaowei puts forward that Taobao has a "fake one lose three" rule, and the store owner should compensate himself three times.

However, the store said that three times the compensation can be made, Xiao Wei took the quality control department's test report, or Nike's appraisal conclusion.

Xiaowei went to the quality supervision department for questioning. The quality supervision department said that the test cost was collected, and how much did Xiao Wei ask, the quality supervision department said two thousand.

Xiao Wei stretched out his tongue and said, "more than 400 of shoes I spend two thousand to detect, even if the check is false, three times the compensation is only more than 1200.

How to prove that "Nike" is false.

The reporter then contacted Taobao customer service and reflected the situation of Xiao Wei to the operator.

The operator told reporters that Xiao Wei could take the business invoices and shoes to identify any Nike franchised store in Nanjing. As long as Nike issued a sealed document to prove that Xiao Wei's shoes were fake, they could handle them according to the regulations.

The reporter then gave the reply to Taobao customer service to Xiao Wei. Xiao Wei replied that these businesses on the Internet did not provide invoices at all, and he went to the Nike store to see the shoes. The other side said that even if the shoes were fake, they could not issue a written statement containing the official seal, for the reason was "do not want to stir up trouble."

Xiao Wei said he could use all the channels he could think of, but there was no way to think about it.

The reporter then contacted Xiao Fang's mobile phone number and contacted the operator of "Jie Chen sports franchise store".

The reporter told her that Xiao Wei now requested Ms. Fang to issue a certificate of authorization from Nike, proving that the goods they sell are genuine goods.

Ms. Fang said that they had documents to prove that the reporter immediately pmitted Ms. Fang's words to Xiao Wei.

However, Xiao Wei told reporters after Ms. Fang contacted that Ms. Fang said that their supporting documents were only provided to Taobao. They never mentioned the supply of individuals.

"They said that the certificate of real goods was given to Taobao, and Taobao asked me to prove it by myself, proving that they are fake, which is very puzzling."

Online shopping is not easy to safeguard rights.

Reporters learned that Xiaowei's experience is not uncommon, and many netizens have had similar experiences.

Sina micro-blog (http://t.sina.com.cn) user @Cubideng said that many commitments on the Internet are not very reliable. If you take the counter inspection, no one will verify you.

He regrets, "the regulation of network trade is really too difficult. I urge you to say that no eye piercing goods are more capable than thirty, and the determination to return the goods with the postage concede is not necessary."

Senior Buyer Xiao Liu also told reporters that shoes and clothes, such as electronic products, he never bought online, because the risk is too great, and some things to buy hands only to find that the difference between physical objects and sample pictures is no more than one hundred and eight thousand li.

He believes that the key is not to be cheap, otherwise it is easy to buy fake goods.

In this regard, Xiaowei also admitted that he really had the mentality of being cheap but he thought that cheap money was a normal mentality. If he could buy a better product at a cheaper price, who would not like to go? If people did not have the mentality of being cheap and cheap, businesses would not have to discount sales promotions.

"This pair of shoes is the same. I think it was a long time ago. It's normal to have half a discount, but I don't think it's so big after I found it."

Xiao Wei believes that cheap money does not mean that he should buy fake products.

If the shopkeeper clearly tells himself that this is a fake, he has nothing to say, but the shop owner tagged himself as the real product on the website. This is another story. Before yesterday's afternoon, the reporter contacted Xiao Wei again, and learned that Taobao and seller still did not give him a satisfactory answer.

Xiao Wei told reporters that his money has not moved to the Alipay account yet, and the reason why he has not yet reached an agreement with the seller is that the seller has certain authority for the money in the account. If he returns, the other party can deduct the freight from the account. He believes that the other party is selling the fake goods and is not entitled to pay the pportation fee.