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Make Management Easier Communication Skills

2009/5/26 14:21:00 42083

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Managers in the daily management work, often take the work of their subordinates to do their own work, so that their work is becoming more and more tired, and the efficiency is not high, it is sad that people do not know why they are busy, and even more sad is that they are willing to busy all day long, I often discuss with the management of this problem during training, many managers are also very distressed, an entrepreneur 1 billion of the body, work until 10 every day, even if the work is constantly on the phone, the physical condition is getting worse.

In his own words, "now, except for money, there is a bottle of medicine left."

To change this situation, managers should change two aspects, one is the change of concept, the other is the change of communication mode, and the change of concept is the manager of an enterprise or department.

In management, your focus is to make your business and departments more efficient, not your efficiency, and the efficiency of businesses and departments are getting more and more efficient. You are becoming more and more busy and your subordinates are becoming more and more relaxed.

The second change is the change in the way we communicate.

When arranging tasks for employees, they should do two things in communication. One is to have a clear description of the results you want, and to repeat the important things to the lower levels, to see if he has grasped your real intention. Don't always waste the time that you say is inconsistent with your subordinates. In the end, you might as well do your own work. Second, check the work of the arrangement, and check the role of communication.

When employees ask for instructions, they are asked to bring them over. When employees ask for instructions, they often say, "manager, what do you think of this?

You are very professional in this respect, or would you like to do something about it?

Is it going to be done? "

These questions just fall into the trap that employees have dug for you. The first thing is to put their monkeys on their bodies and increase their working pressure. Second, they may be thankless, because if he does well, he will say, "it is the result of my efforts. If it is not done well, he will say that you can not blame me for what you said. At that time, I wanted to do that. Do you think you have done it?"

Your prestige will be lower and lower.

If you can't answer such a question, ask, "what do you think you should do?

Is there a better way for you?

Do you think it should be done? "

In response to this question, Li Jiacheng said: "when your subordinates come to you with questions, ask him to bring the answers to the questions at the same time, and tell you which one is the best."